ArtsAcoustic still alive?

Official support for: artsacoustic.com
User avatar
dalor
KVRAF
2490 posts since 2 Dec, 2004 from Sydney, Australia

Post Sun Aug 09, 2020 10:48 pm

I tried to download the latest version of ArtsAcoustic Reverb and CL. The download links are dead. I sent them an email months ago and no reply.

Anyone knows what's going on?

User avatar
sqigls
KVRAF
4409 posts since 25 Dec, 2004 from Melbourne, Australia

Post Sun Aug 09, 2020 10:58 pm

i have unanswered support tickets going back more than 5 years.
They should be removed from the KVR database.

fgimian
KVRAF
2563 posts since 14 Jul, 2005 from Australia

Post Tue Aug 11, 2020 4:15 pm

I can still download the products using the links in my purchase emails. You should be able to get fresh details sent via http://artsacoustic.com/support.php

In saying that, I agree completely with sqigls. This company appears to be gone and I too have unanswered emails from years ago. The CL series is awfully buggy, but I still use ArtsAcoustic Reverb today on Windows 10 and it's honestly never missed a beat. Of course, with more OS and DAW updates in a few more years, this may be a different story.

User avatar
masterhiggins
KVRAF
2317 posts since 31 Dec, 2004 from People's Republic of Minnesota

Post Tue Aug 11, 2020 6:37 pm

It’s a shame. Their CL compressor tube drive sounds amazing.

fgimian
KVRAF
2563 posts since 14 Jul, 2005 from Australia

Post Tue Aug 11, 2020 7:57 pm

masterhiggins wrote:
Tue Aug 11, 2020 6:37 pm
It’s a shame. Their CL compressor tube drive sounds amazing.
Completely agree, as does the reverb. I own the very best reverbs (Exponential Audio and Relab Development) and STILL I enjoy having ArtsAcoustic Reverb around in my plugin folder. It is a very unique reverb which has an incredibly rich modulation.

User avatar
sqigls
KVRAF
4409 posts since 25 Dec, 2004 from Melbourne, Australia

Post Wed Aug 12, 2020 12:16 am

regardless of the sonic quality of these plugins...
the compressor and the phaser both cause random extreme denormal noise blasts on both Windows and OSX. The can be VERY dangerous for producer's ears and speakers.
They can also cause instant BSOD-esque instant crashes on both operating systems when loading an instance of either.
The reverb might be fine, never had an incident with it, but i'm too scared to include ANY of them in my projects.
They can't even update my email address, nor send me my serials.
Several support tickets over at LEAST 5 years from various emails, all ignored.

Crysonic earned a warning sticky. ArtsAcoustic gets what? Continued support from KVR.
It's disconcerting.

fgimian
KVRAF
2563 posts since 14 Jul, 2005 from Australia

Post Wed Aug 12, 2020 12:37 am

Agreed. BigRock and CL are indeed extremely dangerous to use. I can confirm with certainty that the Reverb is OK though. I have used it extensively on both macOS and Windows with no issues for well over a decade.

zeep
KVRAF
1742 posts since 17 May, 2005

Post Sat Aug 22, 2020 3:51 pm

I have had contact with AA dev Alexander, few times in the past years. Sometimes the email replies took some time, but they are there and offer support. AA is still in business, and hopefully we'll see a new product someday.

fgimian
KVRAF
2563 posts since 14 Jul, 2005 from Australia

Post Sat Aug 22, 2020 5:23 pm

zeep wrote:
Sat Aug 22, 2020 3:51 pm
I have had contact with AA dev Alexander, few times in the past years. Sometimes the email replies took some time, but they are there and offer support. AA is still in business, and hopefully we'll see a new product someday.
I truly hope so, though I'm not sure how easy it will be to build trust again after all these years of silence and the state of some of their projects. I certainly would be interested in anything to do with ArtsAcoustic Reverb though, and any other reverbs they come out with.

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