Mail Server Problems

[julia]

Dear friends and customers,

since yesterday morning we are experiencing mail server problems and it is possible that you sent a mail or ordered a product and we didn't get the mail. As far as we know our mail server provider is installing new hardware and this is the reason for the trouble.

But because several mail accounts are hosted on a other mail server you can always send a mail to those. Usually we are answering to mails and process orders within minutes or a maximum a few hours, depends on your time zone. So if you are waiting for a reply, order confirmation, download link, experience unusual communication delay, etc., then please mail directly to my desk juliamueller at backintimerecords de

Sorry for any inconvenience and as soon as the problem is solved I will delete this post.

Thanks!

Best regards

Julia

[julia]

Problems solved.

We keep this post for a little while before delete it, just in case if someone's mail got lost though and visits our forum to find out what's happening.

Thanks to those who had understanding while waiting for order processing etc.

Best regards

Julia