KVR Audio

JayP · Post by **JayP** » Wed Apr 06, 2011 12:11 pm

Hi,

I am experiencing a bug with the Audio Damage plugin Replicant 1.5
I'm on a Macbook Pro, Intel Core i7, OS X 10.6.7

To use it, it requires running an Authorizer which writes a file to the system drive. Then after rebooting the plugin doesn't fuction anymore, unless I run the Authorizer again. Audio Damage itself is rather shady in their support. First they told me it was a registry cleaner (on OS X, yeah right...) Then they told me to repair permissions. This worked at first but now I'm having the same problem again.

Just wondering, anybody else got this problem?

abstractcats · Post by **abstractcats** » Wed Apr 06, 2011 1:01 pm

Don't know about macs but I've had two reg issues in the past and they were fixed with in about 18 hrs. As for AD support being "shady" I've never had any thing but great dealings with Mr.Randall! I don;t think you'll find a any one on KVR who would call AD's support "shady"

Hope you get this worked out.

deleted · Post by **deleted** » Wed Apr 06, 2011 1:15 pm

DELETED

orpheus_ · Post by **orpheus_** » Wed Oct 05, 2011 7:28 am

Yes I can confirm I have the same problem with Eos 1.42, DubStation 1.52 and Fluid 1.1 since upgrading to OS X Lion.

After a restart, none of them load in Ableton, all saying the plugin is not compatible. If I close Live and re-run the installers (or just the authorizer), for each of them, they all work fine.

Seems to be that the Authorizer is made by Audio Damage. I'm gunna go log a bug request with them now, I just wanted to let you know "yes, I'm seeing the same thing"... you're not mad :)

orph.

michael2 · Post by **michael2** » Wed Oct 05, 2011 8:44 am

i had a weird bug last night with Discord, where it wanted to run the authorization thing in Rosetta (which I don't have on my computer as it's ancient). I ended up upgrading the plug in for $10 to get around it.

samsam · Post by **samsam** » Wed Oct 05, 2011 8:47 am

After I got a new Mac Eos wouldn't open for me - I got the same error. Somehow (I can't remember how) I got it working again by copying/pasting my Sn from AD's site.

renderful · Post by **renderful** » Wed Oct 05, 2011 9:48 am

I've not run into this issue, but wanted to chime in to say that I have received the better from AudioDamage than I have from any other plugin manufacturer. Quick, to the point and not patronizing. Hell, Chris has even helped me better learn MIDI routing in Live.

orpheus_ · Post by **orpheus_** » Wed Oct 12, 2011 5:16 am

I can actually agree, Chris was most helpful. I emailed him and had a response the same day, and it was the correct one.

He said from the problem it sounds like a permissions problem with OS X, and to try repairing permissions - it fixed the problems.

Here's what I did:

1. Restarted OS X in repair (hold CMD + R at the grey screen before the reboot sound)

2. Select Disk Utility > Select your boot drive > Repair Permissions (I did this a few times until no more permissions were fixed)

2. Repair home folder permissions
a) While still in repair mode, quit Disk Utility, go to Utilities menu > Terminal
b) Type resetpassword then hit enter
c) Click your OS X boot drive > Select your User Account from the dropdown
d) Click Repair (I think that was the name of the button, at the very bottom right)
e) The button should say "Done" when you're done
f) Reboot

4. Reinstalled all 3x plugins

5. Rebooted

6. All plugins tested okay

There weren't any other apparent problems on the iMac. So there you go. G'luck!

orph.

michael2 · Post by **michael2** » Wed Oct 12, 2011 2:44 pm

orpheus_ wrote:I can actually agree, Chris was most helpful. I emailed him and had a response the same day, and it was the correct one.

He said from the problem it sounds like a permissions problem with OS X, and to try repairing permissions - it fixed the problems.

Here's what I did:

1. Restarted OS X in repair (hold CMD + R at the grey screen before the reboot sound)

2. Select Disk Utility > Select your boot drive > Repair Permissions (I did this a few times until no more permissions were fixed)

2. Repair home folder permissions
a) While still in repair mode, quit Disk Utility, go to Utilities menu > Terminal
b) Type resetpassword then hit enter
c) Click your OS X boot drive > Select your User Account from the dropdown
d) Click Repair (I think that was the name of the button, at the very bottom right)
e) The button should say "Done" when you're done
f) Reboot

4. Reinstalled all 3x plugins

5. Rebooted

6. All plugins tested okay

There weren't any other apparent problems on the iMac. So there you go. G'luck!

orph.

orpheus, I am going to save this for future reference, but 2 questions:
1. why is this any different than just repairing disc permissions from within disc utility?
2. why are you resetting the password? do you have to give it a new pass at that point?

thanks, just want to know.

orpheus_ · Post by **orpheus_** » Thu Oct 13, 2011 1:50 am

michael2 wrote: orpheus, I am going to save this for future reference, but 2 questions:
1. why is this any different than just repairing disc permissions from within disc utility?
2. why are you resetting the password? do you have to give it a new pass at that point?

thanks, just want to know.

Hey michael2,

Sure thing! For number 1 - there are 3 reasons..

a) I figured if I did it from within OS X, and there were permissions that couldn't be fixed because they were in use, I might just end up having to restart and do a full reset anyway. So I did it properly from the start

b) Also I've been on various beta versions of OS X Lion, so I figured it was a good idea and that I probably had several permission problems

c) I thought if someone else reading this forum reads the solution, it's more likely to work for a larger range of computers without having to look further

Re #2 - I didn't actually reset the password. The tool to reset permissions on home folders is nestled away in the resetpassword tool, I don't know of another way to get to it.

Does that make sense?

Audio Damage Replicant 1.5 Authorizing Bug