Lack of customer support from Vir2

Official support for: bestservice.de
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As official distributors for Vir2, does anyone at Best Service perhaps know how to get technical support from Vir2 for Electri6ity?

For the past three weeks I have posted queries here in the KVR Electri6ity thread, and I have sent multiple emails to Vir2 as well as (their parent company?) bigfishaudio, but they seem uninterested in helping.

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Hey Anton,

would you please get in touch with us at support [at] bestservice.de. Let´s see if we can help here.

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