KVR Audio

MFXxx · Post by **MFXxx** » Fri Feb 23, 2018 6:33 pm

Posting in for updates

creativeforge · Post by **creativeforge** » Sat Feb 24, 2018 1:02 am

Hi guys, I contacted Spectrasonics today and inquired about this issue. I included a link to this thread. Hopefully they will pop in and gather more information. I'm now following this thread.

Cheers,

Andre

Echoes in the Attic · Post by **Echoes in the Attic** » Sun Feb 25, 2018 5:56 am

I’m actually finding things worse than I originally thought. Many patches actually cause a complete hang while th the Omnisphere GUI going into (not responding) header with the spinning ball for about 20 seconds ir longer, freezing Bitwig until it wakes up. And these are often not sample heavy patches. Like textures and stuff. This sucks.

creativeforge · Post by **creativeforge** » Sun Feb 25, 2018 6:09 am

Hmmm... could you confirm if the GUI is in normal mode or expanded? This isn't good.

Echoes in the Attic · Post by **Echoes in the Attic** » Sun Feb 25, 2018 6:51 am

I’ve got it at default size.

hebex · Post by **hebex** » Sun Feb 25, 2018 5:41 pm

Very bad here.

When playing with the new stand alone version, it has high latency times. Normally I have latency set at 512, but since its slow I´ve tried as low as 64, it´s still high in latency, not really playable.

I use an RME Babyface Pro low latency capability soundcard and good enough PC computer hardware (4 core i7, 32 gig ram), so these two things should not be the bottlenecks in this case.

Update: Now sound is breaking up totally when playing inside my sequencer (Studio One).

Have not figured out how to resice the GUI yet -- that´s not in any way obvious -- so another GUI size is not the problem here...

Echoes in the Attic · Post by **Echoes in the Attic** » Sun Feb 25, 2018 6:26 pm

hebex wrote:Very bad here.

When playing with the new stand alone version, it has high latency times. Normally I have latency set at 512, but since its slow I´ve tried as low as 64, it´s still high in latency, not really playable.

I use an RME Babyface Pro low latency capability soundcard and good enough PC computer hardware (4 core i7, 32 gig ram), so these two things should not be the bottlenecks in this case.

Update: Now sound is breaking up totally when playing inside my sequencer (Studio One).

Have not figured out how to resice the GUI yet -- that´s not in any way obvious -- so another GUI size is not the problem here...

I sent a support request to Spectrasonics about a week ago but haven't heard back. Make sure you do too.

hebex · Post by **hebex** » Sun Feb 25, 2018 10:44 pm

Echoes in the Attic wrote:
hebex wrote:Very bad here.

When playing with the new stand alone version, it has high latency times. Normally I have latency set at 512, but since its slow I´ve tried as low as 64, it´s still high in latency, not really playable.

I use an RME Babyface Pro low latency capability soundcard and good enough PC computer hardware (4 core i7, 32 gig ram), so these two things should not be the bottlenecks in this case.

Update: Now sound is breaking up totally when playing inside my sequencer (Studio One).

Have not figured out how to resice the GUI yet -- that´s not in any way obvious -- so another GUI size is not the problem here...
I sent a support request to Spectrasonics about a week ago but haven't heard back. Make sure you do too.

Did that before my post here.

GMusic · Post by **GMusic** » Mon Feb 26, 2018 10:03 am

Sluggish here as well (PC). Patches take longer to load and the delay time has increased between selecting the patch and being able to play notes while it fully loads.

GMusic · Post by **GMusic** » Sun Mar 04, 2018 7:50 pm

Anybody else hear anything recent from Spectrasonics on this issue?

creativeforge · Post by **creativeforge** » Sun Mar 04, 2018 8:42 pm

Not here... I got a reply back asking me to describe the issues. Again. I had already done so, plus I sent them this thread URL. Which I did again. I hope they will step up and come investigate. This is really a bummer of epic proportion. Almost...

Echoes in the Attic · Post by **Echoes in the Attic** » Mon Mar 05, 2018 1:01 am

I never heard back from my support request. Really disappointed about that. It’s been weeks. I see spectrasonics are still the slowest support in the biz.

dandezebra · Post by **dandezebra** » Mon Mar 05, 2018 2:47 am

Strange...I've only had to deal with their support maybe once and I remember it being relatively fast. I wonder what changed or if they are in panic mode because of the release.

Echoes in the Attic · Post by **Echoes in the Attic** » Mon Mar 05, 2018 6:03 am

dandezebra wrote:Strange...I've only had to deal with their support maybe once and I remember it being relatively fast. I wonder what changed or if they are in panic mode because of the release.

i remember lots of people used to complain about support, especially license transfers taking months. i waited about a month on one. They acknowledged they had to do better, but can still be pretty slow clearly. I don't know another dev that takes weeks to respond, and spectrasonics are a fairly big company with lots of staff, so you'd think they could provide timely support with technical issues.

dandezebra · Post by **dandezebra** » Mon Mar 05, 2018 6:07 am

Maybe it would be faster if you implied that you were in the middle of scoring Avatar III or something.

Spectrasonics sluggish after recent updates?