mysticvibes wrote:Another way to handle something like this instead of defending in multiple posts is simply suggest he get a refund. At times it kinda sounded like you were saying 'outta luck' or nothing I can do for you, with such lengthy 'we did nothing wrong' arguments. Just saying
I've stated that I've relayed the concern about how it is stated on our site multiple times now. I'm not defending, I pointed out what is there (multiple times) and again that I've relayed the concerns because some people did not find it clear enough. If there is a change, that's great. It is not my decision, and it has been relayed. If OP wanted something that I was not offering, there are more direct methods of communication available on our web site.