KVR Audio

sureno · Post by **sureno** » Sun Sep 23, 2018 5:48 pm

So bought myself the upgrade to MP2 but it literally crashes continually on my 2018 MBP running 10.13.6.

stand alone
VST
AU

logic won't even recognise it and ableton just disables it after it initially crashes ableton 10.0.3
i happen to have ported miroslav 1 via 32 lives and that is a lot more stable

Any experiences?

glokraw · Post by **glokraw** » Mon Sep 24, 2018 3:56 am

Have you tried importing the Miroslav sounds
into Sampletank itself? There is a row of icons
below the sample list window, one of them opens
the dialogue to import compatible sounds.

Have you tried a host like the Reaper demo for Mac,
to see if you can isolate the problem?
Cheers

sureno · Post by **sureno** » Mon Sep 24, 2018 7:55 am

glokraw wrote:Have you tried importing the Miroslav sounds
into Sampletank itself? There is a row of icons
below the sample list window, one of them opens
the dialogue to import compatible sounds.

Have you tried a host like the Reaper demo for Mac,
to see if you can isolate the problem?
Cheers

SampleTank won’t even launch, neither will MP2 they both crash about 1 second after double clicking/launching the apps for either product

Iv never seem the GUI to either instrument

DarkStar · Post by **DarkStar** » Mon Sep 24, 2018 1:59 pm

Others may chip in, but meanwhile contact IK Technical Support for some one to one help.

iKalamaZoo · Post by **iKalamaZoo** » Tue May 05, 2020 11:49 am

I've bought Miro 2CE today, may 4, installed it:

The standalone app version 2.0.6 crashes every time I try to open it.
The AU plugin cannot be validated in Logic Pro X 10.4.8. I'm on an iMac mid 2011, High Sierra 10.13.6. Frustrated.
Tried to install the version 2.0.5, no success, it crashes every time, the same result.
I sent and email to the IK team, did a tweet post on IK twitter's account, no one seems to answer me.
Did a search on the web and I found that other users have had the same problem.

If I known about the plugin crashes or app crashes I would never buy this product. Now, IK wont refund my money. Frustrated.

DarkStar · Post by **DarkStar** » Tue May 05, 2020 12:02 pm

^^^^
Please continue to work with Technical Support. You can Reply to the email from support at any time and request a progress report / more guidance etc.

iKalamaZoo · Post by **iKalamaZoo** » Wed May 06, 2020 12:44 am

The IK Technical Support not even answer me, neither twitter or email. A lot of users that had bought Miro2CE from april to may 4th are facing this problem. I'll be back here and share any updates if IK TechTeam answer me, anyway.

Ryan_IK · Post by **Ryan_IK** » Wed May 06, 2020 7:55 pm

iKalamaZoo wrote: ↑Wed May 06, 2020 12:44 am The IK Technical Support not even answer me, neither twitter or email. A lot of users that had bought Miro2CE from april to may 4th are facing this problem. I'll be back here and share any updates if IK TechTeam answer me, anyway.

I just shot you a PM. While we don't do support over Twitter, I can get your support cast flagged down. Get back to me with your ticket number when you can.

iKalamaZoo · Post by **iKalamaZoo** » Wed May 06, 2020 8:05 pm

Ryan_IK wrote: ↑Wed May 06, 2020 7:55 pm
iKalamaZoo wrote: ↑Wed May 06, 2020 12:44 am The IK Technical Support not even answer me, neither twitter or email. A lot of users that had bought Miro2CE from april to may 4th are facing this problem. I'll be back here and share any updates if IK TechTeam answer me, anyway.
I just shot you a PM. While we don't do support over Twitter, I can get your support cast flagged down. Get back to me with your ticket number when you can.

I saw your PM, replied with information about my two tickets.

iKalamaZoo · Post by **iKalamaZoo** » Wed May 06, 2020 9:25 pm

Solved. The installer did not create the folder Philharmonik 2 inside Documents folder. After created an empty folder called Philharmonik 2 the STANDALONE and the AU plugin were able to work properly. Simple, just like that.

IK Multimedia sapletank 3cs & Miroslav philharmonik 2 CRASHING