So now the big thing is Cypher 2 with the Roli integration, which came out about two years after its originally scheduled release -- ok fine, it happens... but apparently with the focus on this synth, everything else was forgotten / ignored / discontinued / who cares, apparently.
And that's the real issue here: They flat-out gave the middle finger to their entire userbase by discontinuing / making 'legacy' more than 50% (maybe 60? 70 even?) of their product line. Own Tremor? Maul? Amber? Bloom? Etch? D-Cam Dynamics? All of them, no longer supported. Sorry! Woops! Sucks to be you, supportive consumer! Most of them still had issues and bugs, but of course these were never solved, the projects were just dropped, though many of them -- Tremor for example -- are only a few years old. Tremor was an extremely promising product, and there's not much else like it on the market (purely synth-based drum sequencer). I used tremor all over the place in a zillion songs of mine, and I'm seriously wondering if, say, my next computer down the line will even be able to open it.
And how about their forum? It's 99% spam now, written in chinese or something. Who cares, right? who cares if your user base wants to communicate with you, ask you questions, get updates on bugfixes.... Just let the weeds grow over everything, let the spam bots destroy the place...Oh, but occasionally show up in the Geist2 sub to say "update around the corner!" and then disappear for 6 more months
The products themselves are (mostly) excellent (though I have my niggles with Strobe2 and all its absurd visual 'flair' going on). Tremor is amazing (when it's not buggy) and Geist2 is also amazing (when it's not buggy) and I've heard good things about Cypher2, but I'm not about to pay money for it, what with Everything I Just Said Above. It'll probably get discontinued next year and show up in their Legacy Line, you know, the place where most of their products go to die.
So Angus, since I know you like to post here at KVR, maybe just kill the fxpansion forum (it's dead anyway, seriously, go look at it) and open an Fxpansion space here on KVR, just like U-He and a bunch of other companies have done. I mean, *especially* if your company is going to do things like, I dunno, suddenly discontinue half or more of your entire product line, you could have a space to communicate with your user base and help them know / understand what's going on. Just a thought.
/end vent.
It's just something i sincerely think is important in computing, and should not be neglected, or dismissed.
