Pigments Red Screen over the UI SOLVED.
- KVRAF
- Topic Starter
- 3452 posts since 19 Aug, 2008 from USA-lien In the 8th Dimention
Hey guys, I just updated my copy of Pigments and I'm getting a Red Screen over the UI. I've not found a way of getting it to go away, and cant use the plugin. I've attached an image.
Also, I've lost my password for the Aturia forum, I've sent a password rest request several times in the last 24 hours, but have not got a replay. Thank, Scott
Also, I've lost my password for the Aturia forum, I've sent a password rest request several times in the last 24 hours, but have not got a replay. Thank, Scott
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Last edited by abstractcats on Mon Jan 14, 2019 2:21 am, edited 1 time in total.
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ryantheaudioguy ryantheaudioguy https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=433286
- KVRer
- 12 posts since 9 Jan, 2019
I've been trying to get registered on their forum and still have not gotten the confirmation email. My guess is something is up with their forum auto-email service.
Don't have an answer for you regarding the red screen, though. Super weird.
Don't have an answer for you regarding the red screen, though. Super weird.
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Corentin Arturia Corentin Arturia https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=433392
- KVRer
- 2 posts since 11 Jan, 2019
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Hi Scott,abstractcats wrote: ↑Thu Jan 10, 2019 12:07 am Hey guys, I just updated my copy of Pigments and I'm getting a Red Screen over the UI.
This looks like the GUI of Pigments didn't manage to build itself. This is probably due to an error during the update process, some resources of the GUI were not correctly updated. I'd suggest you to do a clean uninstall of Pigments and then reinstalling Pigments 1.1
Here are the steps to follow to uninstall Pigments properly: https://www.arturia.com/faq/installatio ... a-software (https://www.arturia.com/faq/installation/uninstall-remove-a-software)
- KVRAF
- Topic Starter
- 3452 posts since 19 Aug, 2008 from USA-lien In the 8th Dimention
Done and fixed, thanks very muchCorentin Arturia wrote: ↑Fri Jan 11, 2019 9:21 amHi Scott,abstractcats wrote: ↑Thu Jan 10, 2019 12:07 am Hey guys, I just updated my copy of Pigments and I'm getting a Red Screen over the UI.
This looks like the GUI of Pigments didn't manage to build itself. This is probably due to an error during the update process, some resources of the GUI were not correctly updated. I'd suggest you to do a clean uninstall of Pigments and then reinstalling Pigments 1.1
Here are the steps to follow to uninstall Pigments properly: https://www.arturia.com/faq/installatio ... a-software
- KVRAF
- Topic Starter
- 3452 posts since 19 Aug, 2008 from USA-lien In the 8th Dimention
Thanks just the same, they Arturia folks got me on the right track. Nothing about the forum though.ryantheaudioguy wrote: ↑Thu Jan 10, 2019 7:19 pm I've been trying to get registered on their forum and still have not gotten the confirmation email. My guess is something is up with their forum auto-email service.
Don't have an answer for you regarding the red screen, though. Super weird.
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ryantheaudioguy ryantheaudioguy https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=433286
- KVRer
- 12 posts since 9 Jan, 2019
Nice. They got me working in the forum and I can log in now. All is well in Arturia land.