Behringer UMC404HD - microphone stops working

Anything about hardware musical instruments.
bogdanc2011
KVRer
12 posts since 6 Aug, 2017

Post Sun Jan 12, 2020 3:04 am

Hello,
I use a Behringer UMC404HD interface with a condenser microphone for online gaming. The problem is that Windows randomly stops receiving input, even though the interface receives the signal from the mic (the signal LED flashes when I speak, but the input in Windows Sounds receives no signal). The weird thing is that if I go to Properties - Advanced and change the sample rate and bit depth, I get the signal back on.
I guess that for some reason an app forces a different sample rate so the input stops working. How can I solve this?

Passing Bye
KVRian
1090 posts since 5 Nov, 2014

Re: Behringer UMC404HD - microphone stops working

Post Sun Jan 12, 2020 6:26 am

Did you installed and use ASIO drivers?
Googly Smythe wrote:
Tue Jul 09, 2019 1:39 am
Somedays it seems like we're not allowed to dislike anything.

bogdanc2011
KVRer
12 posts since 6 Aug, 2017

Re: Behringer UMC404HD - microphone stops working

Post Sun Jan 12, 2020 7:16 am

Yes

User avatar
Distorted Horizon
KVRAF
3245 posts since 17 Jan, 2017 from Planet of cats

Re: Behringer UMC404HD - microphone stops working

Post Sun Jan 12, 2020 8:43 am

You have balanced power plan and windows occasionally shuts down the usb port connected to the audio interface?

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RPH
KVRian
1229 posts since 21 Nov, 2005 from The Netherlands

Re: Behringer UMC404HD - microphone stops working

Post Tue Jan 14, 2020 2:30 am

- Power adapter connected?
- Latest drivers installed?
http://rhmodules.nl
http://syntheditforum.boards.net/
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bogdanc2011
KVRer
12 posts since 6 Aug, 2017

Re: Behringer UMC404HD - microphone stops working

Post Thu Jan 16, 2020 1:49 am

I checked the power settings and it was on High Performance, BUT USB selective suspending was enabled. I disabled it and I'll see how it goes.
The power adapter isn't connected, is it really necessary for a microphone and some headphones?
And yes, I have the latest drivers.

User avatar
Distorted Horizon
KVRAF
3245 posts since 17 Jan, 2017 from Planet of cats

Re: Behringer UMC404HD - microphone stops working

Post Thu Jan 16, 2020 2:49 am

https://bandzoogle.com/blog/20-ways-to- ... production

This has some good stuff. If your pc is online, forget parts 6 and 7.

bogdanc2011
KVRer
12 posts since 6 Aug, 2017

Re: Behringer UMC404HD - microphone stops working

Post Fri Jan 17, 2020 8:30 am

I connected the power adapter and it still disconnects. However, I found a workaround using Voicemeeter that apparently works without disconnecting. So I don't think it's a hardware issue.

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