Ample Guitar M Lite II custom chord problem

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Just trying out the free Ample Guitar M Lite II to see whether it can do what I need... sounds good, but when I edit a chord, the strummer always plays the edited notes as muted. So if I make completely new chord, the whole thing is muted. Is this just a limitation of the free version?

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Please play the keyswitch C0 to switch the articulation to sustain (mute is on D0)

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Thanks but that doesn't help. Actually I've found it's not just the edited chords.
So, when I select for example preset chord 1, C maj, with position 1, it sounds fine. When I change it to position 2 (3rd fret), then only the top string sounds; the rest are muted. Same with position 3. That's with C0 pressed. When I press D0 then all strings are muted.
I've tried this on two computers with the same result - one 64-bit and one 32-bit, both Windows 10.

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Thanks the AGM lite doesn't have samples on position 2 and 3, so it doesn't sound.

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So can I only change the chords in the full version or can I set the Barrés chords? (Example C major)

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Yes the full version has full samples.

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