Cross Update Standard to Premium does´t work

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KVRer
2 posts since 11 Jan, 2021

Post Mon Jan 11, 2021 4:45 am

Hello. I bought the standard Version of Acoustica 7.2 for Mac last year. Now I bought the cross update to premium. But I can´t change licence key.

Acoustica allways starts as standard version. If I use "deactivate licence" in help menu, the program quit. But next time it starts as standard version again. Where can I input my new premium licence key or erase the old standard key before?

Sorry, my english isn´t good, I am german. My german is better. :wink:

KVRer

Topic Starter

2 posts since 11 Jan, 2021

Post Mon Jan 11, 2021 5:19 am

I got it. You have to erase file "AcousticaSE7.prop". Then you can start without old licence.

User avatar
KVRian
1120 posts since 1 Jan, 2005 from Norway

Post Mon Jan 11, 2021 7:03 am

Thanks for purchasing the upgrade and sorry for the hassle you experienced with upgrading. Normally, choosing "Deauthorize..." from the help menu should be sufficient and I don't know what happened in your case. I'm glad to hear that you managed to solve it yourself by erasing the .prop file.

Best,
Stian

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