Major bug warning for Acustica Acqua users

[plexuss]

GS admins have locked the Acustica general thread for "clean-up and de-escalation". In the meantime I have the thread saved off from the release of Snow up until the lock if we need to refer back to any posts that got deleted.

[pixel85]

Let's wait to see which posts will they clean up

[10bd01]

In the meantime I have the thread saved off from the release of Snow up until the lock if we need to refer back to any posts that got deleted.

Slick.

[PieBerger]

Today's mailshot from AA HQ:

Our users and beta testers have reported that, following an engine update, many of you have had issues with sample rate in our plugins not recalling the saved configuration properly after closing a session and reopening it. Also, some Cubase users experienced crashes on Windows when closing the application. This was due to a long-standing issue that also affected some third-party plugins.

We have promptly looked into the matter and we have spotted a bug that somehow managed to slip under our radar. It seems this bug has been living comfortably there for a long time but only reared its ugly head when we released this update.

Well, that bug is now gone. Forever.

We have released an update (Core 17) that solves this problem. To run the update for all plugins at once, simply open up your Aquarius desktop app, click the 'Updates' icon, and then 'Update All'.

We'd like to thank our community and testers for helping us zero in on the issue and solve it. You guys were great!

I can't confirm if the bugs are actually fixed because I don't use Ebony and I work at 44k so haven't had any problems with the 10 or so Aquas I own.

Edit: italicised quoted text

[dionenoid]

Today's mailshot from AA HQ:

Our users and beta testers have reported that, following an engine update, many of you have had issues with sample rate in our plugins not recalling the saved configuration properly after closing a session and reopening it. Also, some Cubase users experienced crashes on Windows when closing the application. This was due to a long-standing issue that also affected some third-party plugins.

We have promptly looked into the matter and we have spotted a bug that somehow managed to slip under our radar. It seems this bug has been living comfortably there for a long time but only reared its ugly head when we released this update.

Well, that bug is now gone. Forever.

We have released an update (Core 17) that solves this problem. To run the update for all plugins at once, simply open up your Aquarius desktop app, click the 'Updates' icon, and then 'Update All'.

We'd like to thank our community and testers for helping us zero in on the issue and solve it. You guys were great!

I can't confirm if the bugs are actually fixed because I don't use Ebony and I work at 44k so haven't had any problems with the 10 or so Aquas I own.

Edit: italicised quoted text

Good example of downplaying the issues by a company

[DJErmac]

Will. Never. Buy. ANYTHING. Acustica Audio related...

[pixel85]

Also, some Cubase users experienced crashes on Windows when closing the application. This was due to a long-standing issue that also affected some third-party plugins.

Weren't this fixed in the April update? It didn't work for me (still bugs), but they said that it's fixed so IT IS FIXED - you can't argue with that

[10bd01]

GS perhaps in coordination with AA also deleted all of my negative feedback on the original thread. Completely wiped it as if it didn't exist.

BTW everyone, Ebony STILL has a ringing bug that's 4 months old, was reported, and AA says they WILL NOT fix it even though it's been demonstrated by several users and was first reported in January by Will the Weirdo.

They also admitted they don't have a proper bug review process and are intentionally releasing buggy plugins to flood the market with more product to make money off of you.

Any company that says anything is gone "forever" is already questionable. They can't guarantee that and they also openly admitted they don't know what other bugs could have been introduced by their "fix". Have fun, Acustica users!

[plexuss]

GS perhaps in coordination with AA also deleted all of my negative feedback on the original thread. Completely wiped it as if it didn't exist.

BTW everyone, Ebony STILL has a ringing bug that's 4 months old, was reported, and AA says they WILL NOT fix it even though it's been demonstrated by several users and was first reported in January by Will the Weirdo.

They also admitted they don't have a proper bug review process and are intentionally releasing buggy plugins to flood the market with more product to make money off of you.

Any company that says anything is gone "forever" is already questionable. They can't guarantee that and they also openly admitted they don't know what other bugs could have been introduced by their "fix". Have fun, Acustica users!

Yep loos like your posts were not just deleted but wiped from the thread. I have them in the capture I made but it looks like all your post in the acqua thread are gone. I guess they decided it was too much work to delete one by one and just did a scrub of the database. No worries. I have it all captured! I didnt get the thread archived before some thread deletion was done, mainly coolbass posts were deleted when I grabbed the thread.

Congrats 10bd01! It's not everyday a person inspires mods to wipe a person's posts out of the database.

[10bd01]

Yep loos like your posts were not just deleted but wiped from the thread. I have them in the capture I made but it looks like all your post in the acqua thread are gone. I guess they decided it was too much work to delete one by one and just did a scrub of the database. No worries. I have it all captured! I didnt get the thread archived before some thread deletion was done, mainly coolbass posts were deleted when I grabbed the thread.

Congrats 10bd01! It's not everyday a person inspirare mods to wipe a person's posts out of the database.

Thank you! Wasn't on my bucket list, but I can check it off as if it were.

[10bd01]

And...after starting a censorship thread on GS they wasted no time in deleting it.

What a way to learn about both Acustica and GS.