Plugins freeze DAW

Official support for: amplesound.net
User avatar
Saffran
KVRian
653 posts since 20 Oct, 2018

Post Mon Jun 14, 2021 4:46 am

Check your ASIO buffer size.
If it's less then 256 samples which is a typical setting, raise it to 256 and see if it gets better.
In Cakewalk i got audioengine dropouts before i found i had 64 as sample buffer in preference. Raised it to 192 and it works now. Had to change it in my Asio4all driver because that's where the buffer numbers in preference is taken from.
I have Eclips guitar.

jasal82
KVRer

Topic Starter

14 posts since 20 Apr, 2021

Post Wed Jun 16, 2021 12:03 am

Saffran wrote:
Mon Jun 14, 2021 4:46 am
Check your ASIO buffer size.
If it's less then 256 samples which is a typical setting, raise it to 256 and see if it gets better.
Already tried that. Doesn't change anything. The RME drivers are top-notch and should generally be capable of running 128 samples and less without any problems. I also don't have mere dropouts, we're talking about complete freezes for 20-60 seconds. And this happens exclusively with the AmpleSound plugins.

jasal82
KVRer

Topic Starter

14 posts since 20 Apr, 2021

Post Fri Jul 02, 2021 1:54 am

Great, now I'm sitting on plugins I can't use productively and support doesn't care. I'm really trying to cooperate and offered my help. If you can't fix it then please refund.

Liang[AmpleSound]
KVRist
142 posts since 29 Jun, 2017

Post Fri Jul 02, 2021 5:20 am

@jasal82

Sorry for the trouble, does it freeze when you click or drag something with mouse or when you play a midi/riff/pattern or just randomly?

jasal82
KVRer

Topic Starter

14 posts since 20 Apr, 2021

Post Fri Jul 02, 2021 10:43 am

It happens when I play something. GUI doesn't have to be open.

jasal82
KVRer

Topic Starter

14 posts since 20 Apr, 2021

Post Mon Jul 19, 2021 12:57 am

Hello?

jasal82
KVRer

Topic Starter

14 posts since 20 Apr, 2021

Post Thu Oct 07, 2021 12:01 am

Goddamnit, what kind of support is that here? Seems I have to debug it myself then.

Liang[AmpleSound]
KVRist
142 posts since 29 Jun, 2017

Post Thu Oct 07, 2021 7:33 pm

jasal82 wrote:
Thu Oct 07, 2021 12:01 am
Goddamnit, what kind of support is that here? Seems I have to debug it myself then.
Sorry for the trouble. Your problem is quite rare. Please send an email to our service email for refund.

Return to “Ample Sound”