Official Tracktion 4 launch

Discussion about: tracktion.com
TSC
Tracktioneer
504 posts since 31 Dec, 2012 from Seattle

Post Thu Jan 24, 2013 4:19 pm

Hey guys - we are tracking down the site issues - looks like half the old database got rejected during transition from Loud - we are reloading so you should be able to access your accounts in the next couple of hours. If you have any recurring issues, please let me know via email: woody@tracktionsoftware.com

From all of us at TSC, we very much appreciate your support!

Thanks guys

W.
Tracktion Software Corporation

Jafo
KVRAF
1821 posts since 20 Dec, 2002 from The Benighted States of Trumpistan

Post Thu Jan 24, 2013 4:23 pm

paulbreeze wrote:Please check the URL for wp-admin ...
Weird; appending "wp-admin" to go to "www.tracktion.com/wp-admin" works; it sends me to a redirected login page. Not appending "wp-admin" -- i.e. typing the link "www.tracktion.com" that you gave, never resolves (or it takes longer to resolve than the ten minutes I gave it).

fwiw, the redirected link (gotten to by typing www.tracktion.com/wp-admin" is http://www.tracktion.com/login?redirect ... F&reauth=1.
Joy and kindness are acts of resistance -- fight the power!

ATIM
KVRist
57 posts since 7 Mar, 2007

Post Thu Jan 24, 2013 4:24 pm

Password reset (the old one still works on Mackie). It's a good thing I remembered which email address I used all those years ago. No products listed on the new site for me either, but no complaints. I am ecstatic. Demo downloaded.
hijacking your fiction
allthisismeaningless.com

Jafo
KVRAF
1821 posts since 20 Dec, 2002 from The Benighted States of Trumpistan

Post Thu Jan 24, 2013 4:27 pm

And in the time it took me to write all that, the redirection issue has been solved. Kudos!
Joy and kindness are acts of resistance -- fight the power!

flamin-gitaur
KVRist
445 posts since 31 Dec, 2005 from Albuquerque

Post Thu Jan 24, 2013 4:45 pm

I haven't noticed an option for bendy arrows.

CS80
KVRian
865 posts since 5 Jun, 2005

Post Thu Jan 24, 2013 4:49 pm

I got my T3 license key from the Mackie website... however, when I logged on to the Tracktion.com website, I was told an upgrade license could not be found.
Is there anyway I can get the upgrade price?
Thanks

bungle
KVRAF
1571 posts since 12 Mar, 2004

Post Thu Jan 24, 2013 4:58 pm

Boots faster
Runs way more efficient
A good start so far, but the website is a complete mess, so just wait it out until they get that side sorted before worrying about buying the update.

Looking forward to the x64 version (No 32 bit plugins here anymore to test haha)
If your plugin is a C++ creation, please don't say so.
If it is, pop round Marcos, he has just bought you a Mac to port it.

User avatar
mandolarian
KVRAF
2751 posts since 2 Feb, 2005 from Raincoast of Grayland

Post Thu Jan 24, 2013 5:08 pm

CS80 wrote:I got my T3 license key from the Mackie website... however, when I logged on to the Tracktion.com website, I was told an upgrade license could not be found.
Is there anyway I can get the upgrade price?
Thanks
They're working on it. From this thread:
http://www.kvraudio.com/forum/viewtopic ... &start=161
TSC wrote:Hey guys - we are tracking down the site issues - looks like half the old database got rejected during transition from Loud - we are reloading so you should be able to access your accounts in the next couple of hours. If you have any recurring issues, please let me know via email: woody@tracktionsoftware.com

From all of us at TSC, we very much appreciate your support!

Thanks guys

W.
perception: the stuff reality is made of.

CS80
KVRian
865 posts since 5 Jun, 2005

Post Thu Jan 24, 2013 5:20 pm

I just wrote Woody :)

fedexnman
KVRAF
2371 posts since 4 Jan, 2005

Post Thu Jan 24, 2013 5:58 pm

Thanks Woody that was super fast !!!!!!! :tu:

User avatar
pough
KVRAF
2883 posts since 3 Jan, 2003 from Vancouver

Post Thu Jan 24, 2013 6:20 pm

Hmm... my T1 license made it, but not my T2 or T3 licenses. Will I still be able to run those if I need to reinstall them?
I'm not your dog, so watch your language!

User avatar
mandolarian
KVRAF
2751 posts since 2 Feb, 2005 from Raincoast of Grayland

Post Thu Jan 24, 2013 6:24 pm

pough wrote:Hmm... my T1 license made it, but not my T2 or T3 licenses. Will I still be able to run those if I need to reinstall them?
Ha-Ha. Same here. Got my T1 licenses, but not my T2 and T3 ones. Maybe it's a 'pure' Jules thing. :D
perception: the stuff reality is made of.

TSC
Tracktioneer
504 posts since 31 Dec, 2012 from Seattle

Post Thu Jan 24, 2013 6:35 pm

Ahh - thats the web dev working his magic in the background!! The T2/3 licenses are following very shortly...

The data dump from Loud went about as badly as it could :?

Some things are just destined not to be easy!!

We greatly appreciate your patience as we straighten this out - will be fixed very soon and we shall be free of the old world for ever!!

Long live Tracktion!!
Tracktion Software Corporation

fedexnman
KVRAF
2371 posts since 4 Jan, 2005

Post Thu Jan 24, 2013 6:39 pm

Man my new serial # isnt working for unlocking T4 are you guys using dashes and caps ??? :help:

Silverside
KVRer
11 posts since 24 Jan, 2013

Post Thu Jan 24, 2013 6:51 pm

todd sweetland wrote:Man my new serial # isnt working for unlocking T4 are you guys using dashes and caps ??? :help:
Mine too. Must be a teething problem with the site again.

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