Important news for all RECEPTOR 2 (and earlier) owners:

Discussion and Support for Receptor and MuseBox, the Hardware Plug-in players by Muse Research.
gary@museresearch
MUSEician
66 posts since 19 Jul, 2010

Post Wed Mar 27, 2013 10:40 am

KOMPLETE 9 and KOMPLETE 9 ULTIMATE have started shipping as of today. This a very exciting new product from NI, however they have announced that they are no longer supporting Mac OS 10.6 (or earlier), and they have discontinued support for Windows Vista (or earlier) as well in this new version of KOMPLETE.

The RECEPTOR 2 environment emulates the Windows Vista world, therefore at this time you will NOT be able to install KOMPLETE 9 or KOMPLETE 9 ULTIMATE on RECEPTOR 2, RECEPTOR 2+ machines at this time. Also, Rev C Receptors do not meet the storage or processing requirements of KOMPLETE 9, and as a result, it is not possible to run this software on a Rev C Receptor.

The good news is that KOMPLETE 9 and KOMPLETE 9 ULTIMATE WILL work on the RECEPTOR VIP, TRIO, and QU4TTRO models, with the TRIO and QU4TTRO shipping with K9 and K9U pre-installed starting next week. There will be an update for the VIP that makes it very easy to install KOMPLETE 9 coming very soon.

More good news is that we intend to release a software upgrade in the near future that will update RECEPTOR 2-class units so that they can install KOMPLETE 9, as well as enjoying new features like the RACK MODE interface as well as the exciting new LIVE MODE feature. We do not have a ship date for this release yet, but it is our hope that it will be released Q2 of this year.

In the meantime, please DO NOT attempt to install KOMPLETE 9 or KOMPLETE 9 ULTIMATE on a RECEPTOR 2 class unit; the installation will fail and the software will not run. You can however, still install and use KOMPLETE 8 or KOMPLETE 8 ULTIMATE, as those are Windows Vista compatible.

Thanks for your understanding on this, and stay tuned for more information as the software upgrade nears completion.

Muse R&D

User avatar
EvilDragon
KVRAF
16946 posts since 7 Jan, 2009 from Croatia

Post Wed Mar 27, 2013 10:49 am

I remember when NI discontinued support for Windows XP.


Their newer stuff from that point onward still installs and works splendidly on XP.

johnnyjd
KVRist
45 posts since 18 Jan, 2008

Post Sat Mar 30, 2013 5:25 am

This is good news !
Any upgrades are much welcome!

Deciblemusic
KVRer
2 posts since 12 Feb, 2013 from Brooklyn

Post Mon Apr 01, 2013 4:33 pm

I just purchased komplete 9 for use with my receptor i am so dissapointed to hear this. I hope the updates for the receptor 2 come out in the near future. :help:
In order to succeed you need to look at a target !!!

ndurant
KVRist
99 posts since 12 Oct, 2010

Post Thu Apr 18, 2013 3:30 am

Fantastic news! I'd all but given up on there being any OS updates for the Receptor 2. Very happy, and can't wait!

Hope the "noise on ADAT outputs when switching patches" bug gets fixed :)

Neil
Kurzweil PC3x, Muse Receptor, Nord G2 Modular, Mellotron M400, Nord Electro, Korg Triton, Yamaha Motif Rack ES, Roland D50, Korg Prophecy, Korg MS10, Logan String Synth

Duke64
KVRer
5 posts since 17 Jun, 2007 from Berlin, Germany

Post Tue Apr 23, 2013 8:06 am

Wow!
After the first lines I think "Oh no, he tells us to buy a new receptor".
But in the end everything appears to be fine. Respect to your marketing and customer service!

johnnyjd
KVRist
45 posts since 18 Jan, 2008

Post Tue Apr 23, 2013 12:19 pm

How is this"Live mode" better than a Snapshot?

Woodrow99
KVRer
2 posts since 24 Apr, 2013

Post Tue Apr 23, 2013 7:27 pm

Deciblemusic wrote:I just purchased komplete 9 for use with my receptor i am so dissapointed to hear this. I hope the updates for the receptor 2 come out in the near future. :help:
I'm living through the same problem! They tell me when and if they make a patch or upgrade the linux OS for the Receptor 2, you have to send your unit in to them for the new OS. :cry:

looneytunes
KVRian
690 posts since 13 May, 2004 from Silicon Valley

Post Wed Apr 24, 2013 11:22 am

johnnyjd wrote:How is this"Live mode" better than a Snapshot?
2 ways:

instantaneous patch change Live mode takes advantage of available ram, and pre-loads singles/multi's next to the current one (background loading).

Note Persistence Live mode will switch to a pre-loaded inst/preset when a key is lifted, and allows sounding notes to decay (rather than cut them off).

Regards,
Kevin L

drbill
KVRist
31 posts since 22 Mar, 2006

Post Wed Apr 24, 2013 2:15 pm

Woodrow99 wrote:I'm living through the same problem! They tell me when and if they make a patch or upgrade the linux OS for the Receptor 2, you have to send your unit in to them for the new OS. :cry:
That doesn't sound promising. So it will require some kind of hardware upgrade?

Woodrow99
KVRer
2 posts since 24 Apr, 2013

Post Wed Apr 24, 2013 4:55 pm

drbill wrote:
Woodrow99 wrote:I'm living through the same problem! They tell me when and if they make a patch or upgrade the linux OS for the Receptor 2, you have to send your unit in to them for the new OS. :cry:
That doesn't sound promising. So it will require some kind of hardware upgrade?
Not totally sure, but if it is a OS upgrade more than likely they will have to format the drive and load the new OS. I guess for now we will have to play the waiting game. When the time comes, I would save any files and folders to another drive before you send it to them and hope they load back up after the new OS.

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