The Waves Update Plan scam

VST, AU, etc. plug-in Virtual Effects discussion
User avatar
LeVzi
KVRAF
2350 posts since 8 Jul, 2008 from UK

Post Wed Jul 04, 2018 3:31 am

How many of you have seen a difference in prices for updating a plugin's WUP depending on it's date registered ?

I mean, I have a single that I bought back in 2013, one of the Bass enhancers (I forget it's name, maxxbass I think) and to update the WUP will cost me around $22.50 and to update Trans X which I registered in 2017 but it's run out, will cost me $7.50

Both plugins are V9.20 listed on the site.

So why are they charging triple for a plugin that is V9 and only needs to goto V10 , when the other has just run out of WUP. Makes no sense and is obviously a con, because if it was V8 i'd understand the price hike.

I asked them directly, and just got told it "depends" and I should consider upgrading to horizon....

FFS Waves, should be a flat rate from V9 to V10 WUP renewals, not age dependant.
Forward ever, Backward never

rob_lee
KVRAF
7938 posts since 16 Oct, 2006

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 3:48 am

Just looked in my account they want $254.80 for an update plan to use plugins I paid quite a lot for.. note to self: should have read the small print before buying in to the Waves malarky

So Iv'e got all these below wasting away in my Waves account..

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whyterabbyt
Beware the Quoth
28379 posts since 4 Sep, 2001 from R'lyeh Oceanic Amusement Park and Funfair

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 4:29 am

rob_lee wrote:Just looked in my account they want $254.80 for an update plan to use plugins I paid quite a lot for
No you're not. Its an 'update' plan, not a 'use' plan. You only need to pay for WUP if you want updates or to resell.
"The bearer of this signature is a genuine and authorised pope."

rob_lee
KVRAF
7938 posts since 16 Oct, 2006

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 4:32 am

whyterabbyt wrote:
rob_lee wrote:Just looked in my account they want $254.80 for an update plan to use plugins I paid quite a lot for
No you're not. Its an 'update' plan, not a 'use' plan. You only need to pay for WUP if you want updates or to resell.
Thing is I tried installing my older stuff and it's a no go on the latest mac os, no big deal I'm mostly using hardware now, so much less hassle

jens
KVRAF
20079 posts since 12 Jul, 2003 from West Caprazumia

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 5:40 am

rob_lee wrote:
whyterabbyt wrote:
rob_lee wrote:Just looked in my account they want $254.80 for an update plan to use plugins I paid quite a lot for
No you're not. Its an 'update' plan, not a 'use' plan. You only need to pay for WUP if you want updates or to resell.
Thing is I tried installing my older stuff and it's a no go on the latest mac os
It's pretty safe to say that something else is the reason if you have problems installing them on your machine - it certainly has nothing to do with WUP. You should have sent them an e-mail about THAT instead.

Move along folks, nothing to see here.

Reefius
KVRian
1032 posts since 7 Dec, 2013 from Earth

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 5:58 am

In a way it makes sense, for plugins you purchased in 2013 (and WUP expired in 2014) you're actually buying 4 years of updates, that's why it's much more expensive.

User avatar
LeVzi
KVRAF
2350 posts since 8 Jul, 2008 from UK

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 6:15 am

Reefius wrote:In a way it makes sense, for plugins you purchased in 2013 (and WUP expired in 2014) you're actually buying 4 years of updates, that's why it's much more expensive.
No I am not, all my 2013 plugins are running the latest V9's, they all updated from then when the releases came. I thought you only needed a WUP to go from V9 to V10 for example. So why charge more for that ? It should be a flat rate.

If it was V8 to V10 I can understand that, it makes sense in that case.
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noiseboyuk
KVRAF
3061 posts since 25 Jan, 2007

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 6:19 am

There have been a LOT of Waves threads lately, most discussing the WUP. Mods, roll this into one of the others?
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chk071
KVRAF
24658 posts since 11 Apr, 2010 from Germany

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 6:23 am

I wished peeps would stop announcing "scams" when all that is happening is that they're unfamiliar with companies' business plans. TBH, i feel scammed by thread titles like that. ;)
Plugins and a DAW. On a operating system. Which runs on a computer.

User avatar
Scarlet Pumpernickel
KVRist
158 posts since 30 Jul, 2017

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 6:28 am

Regarding OP question, yes I did notice that WUP for plugins, I bought earlier, costs more.

User avatar
LeVzi
KVRAF
2350 posts since 8 Jul, 2008 from UK

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 7:20 am

chk071 wrote:I wished peeps would stop announcing "scams" when all that is happening is that they're unfamiliar with companies' business plans. TBH, i feel scammed by thread titles like that. ;)
If it's not a blatant scam then what is it ? Good business practice ? Hardly.
Forward ever, Backward never

rob_lee
KVRAF
7938 posts since 16 Oct, 2006

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 7:37 am

LeVzi wrote:
chk071 wrote:I wished peeps would stop announcing "scams" when all that is happening is that they're unfamiliar with companies' business plans. TBH, i feel scammed by thread titles like that. ;)
If it's not a blatant scam then what is it ? Good business practice ? Hardly.
https://www.youtube.com/watch?v=WjJIrasladg

:D :lol: :lol: :lol:

chk071
KVRAF
24658 posts since 11 Apr, 2010 from Germany

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 7:41 am

LeVzi wrote:
chk071 wrote:I wished peeps would stop announcing "scams" when all that is happening is that they're unfamiliar with companies' business plans. TBH, i feel scammed by thread titles like that. ;)
If it's not a blatant scam then what is it ? Good business practice ? Hardly.
Define "good business practice". Or, better, define it not, because it's hardly an objective thing to judge.
Plugins and a DAW. On a operating system. Which runs on a computer.

User avatar
LeVzi
KVRAF
2350 posts since 8 Jul, 2008 from UK

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 7:43 am

chk071 wrote:
LeVzi wrote:
chk071 wrote:I wished peeps would stop announcing "scams" when all that is happening is that they're unfamiliar with companies' business plans. TBH, i feel scammed by thread titles like that. ;)
If it's not a blatant scam then what is it ? Good business practice ? Hardly.
Define "good business practice". Or, better, define it not, because it's hardly an objective thing to judge.
Well in this case, allow all V9 plugins to be updated , then those out of WUP need it renewed to go to V10, but some cost more than others yet they are all the same Version number. I dont see how that's ethical, business wise it will make more money, but ethical? Nope.
Forward ever, Backward never

User avatar
whyterabbyt
Beware the Quoth
28379 posts since 4 Sep, 2001 from R'lyeh Oceanic Amusement Park and Funfair

Re: The Waves Update Plan scam

Post Wed Jul 04, 2018 7:44 am

LeVzi wrote:
chk071 wrote:I wished peeps would stop announcing "scams" when all that is happening is that they're unfamiliar with companies' business plans. TBH, i feel scammed by thread titles like that. ;)
If it's not a blatant scam then what is it ? Good business practice ? Hardly.
How is it any more of a scam than any of the other methods by which companies charge money for updated versions?
Or are you claiming that Waves are unique in not providing updated versions forever for free?
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