Email - service@amplesound.net???

Official support for: amplesound.net
rafle
KVRer
3 posts since 4 Jan, 2018

Post Tue Apr 09, 2019 5:24 pm

AUTO-ADMIN: Non-MP3, WAV, OGG, SoundCloud, YouTube, Vimeo, Twitter and Facebook links in this post have been protected automatically. Once the member reaches 5 posts the links will function as normal.
Anybody else experiencing problems trying to get support from Ample Sound? "service@amplesound.net (mailto:service@amplesound.net)" gets me nowhere and even tried "dj@amplesound.net (mailto:dj@amplesound.net)" - get "Failure Notice" MAILER-DAEMON.

My problem besides that is the "Error codes: 7; 14; Loading samples failed, etc...". My AGM III and AGT III fail to load samples, while the version II (AGM II and AGT II) are fine with the path I've defined. Is it not the same library? Am I missing something?

Ample Sound
KVRian
1036 posts since 28 Jun, 2012

Re: Email - service@amplesound.net???

Post Tue Apr 09, 2019 11:28 pm

Thanks for asking, we have no idea why you can not send mail to our mailbox, it is a Google Enterprised mailbox and Google may blocks some mails e.g. yahoo mail. We receive mails everyday without problem.

Did you install the new v3 libraries of AGM and AGT?

rafle
KVRer
3 posts since 4 Jan, 2018

Re: Email - service@amplesound.net???

Post Wed Apr 10, 2019 11:41 am

Could you point me to the libraries... I reinstalled the software but couldn't find the libraries... thanks, next time I'll email from a Gmail account...

Jason Washburn
KVRist
408 posts since 18 Jul, 2007 from Quebec, Canada

Re: Email - service@amplesound.net???

Post Wed Apr 10, 2019 5:34 pm

Login to your Amplesound account: https://www.amplesound.net/en/account.asp

Then go to your : My Installers (section)

Regarding AGM and AGT III you should be able to see that you can download a MAC and Windows version of the Sample Engine. Those are identified as

Mac download links:
-Ample Guitar T III v3.01 (Instrument)
-Ample Guitar M III v3.01 (Instrument)

Windows download links:
-Ample Guitar T III v3.01 (Instrument)
-Ample Guitar M III v3.01 (Instrument)


Then you need to download the AGM and AGT III Library which is find below:

Library & Expension download links:
-Ample Guitar T III Library (Mac & Windows)
-Ample Guitar M III Library (Mac & Windows)


Hope this helps you. Unlike Version 2 , the Sample Engine III and their Libraries III are separated.



Jason

Return to “Ample Sound”