The arrogance of Steinberg!

DSP, Plug-in and Host development discussion.
Fender19
KVRist
253 posts since 30 Aug, 2012

Post Wed May 15, 2019 7:56 am

I was invited to join the Steinberg development team as a beta tester on recommendation from an associate. Cool, I thought.

I received an email yesterday from Steinberg outlining all of their requirements for beta testers. As expected for such a large program, a lot of time is required for all the documentation, etc. The last requirement on the list was: "we expect that a new beta tester owns and has registered the last official version of the Steinberg product which he or she wants to beta test."

Say WHAT? They expect me to spend $500 on a copy of Cubase so I can test it for them? Apparently they think that beta testing their software and spending hours documenting it is a PRIVILEGE?

They already have paying customers providing feedback that is largely ignored. I guess you have to be a paying "beta tester" to have your comments heard.

Wow. Good luck, Steinberg. I switched from Cubase to another DAW a while back and now I'm even more convinced I made the right move.

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BertKoor
KVRAF
11037 posts since 8 Mar, 2005 from Utrecht, Holland

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 7:59 am

So you expect you can become a beta tester out of nothing? Having lots of experience (and thus owning) the product, to me is not that odd as a requirement...
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Youlean
KVRist
275 posts since 11 May, 2016 from Serbia

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 8:00 am

Also, it would be really nice way to get Cubase for free.

swatwork
KVRist
317 posts since 12 Jul, 2006

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 8:04 am

Fender19 wrote:
Wed May 15, 2019 7:56 am
I switched from Cubase to another DAW a while back and now I'm even more convinced I made the right move.
Probably not the best person to be beta testing Cubase then.

BlueprintInc
KVRist
64 posts since 9 Apr, 2017

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 8:08 am

Your topics are golden everytime :lol: Beta testing a daw in its 10th version with all its features is something different than beta test a plugin... Maybe your expectations are just a bit off :wink:

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vurt
addled muppet weed
44319 posts since 26 Jan, 2003 from through the looking glass

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 8:10 am

such arrogance indeed...

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EvilDragon
KVRAF
17987 posts since 7 Jan, 2009 from Croatia

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 8:11 am

Well yeah, it's arrogant. Other nicer devs hand out NFRs for beta testers.

Fender19
KVRist
253 posts since 30 Aug, 2012

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 8:13 am

BlueprintInc wrote:
Wed May 15, 2019 8:08 am
Your topics are golden everytime :lol: Beta testing a daw in its 10th version with all its features is something different than beta test a plugin... Maybe your expectations are just a bit off :wink:
How much time do you think it would take to go through every feature and function in such a program? Do you think all that time should be donated to Steinberg for ZERO compensation - no discount version, no NFR version, nothing?

Fender19
KVRist
253 posts since 30 Aug, 2012

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 8:14 am

swatwork wrote:
Wed May 15, 2019 8:04 am
Fender19 wrote:
Wed May 15, 2019 7:56 am
I switched from Cubase to another DAW a while back and now I'm even more convinced I made the right move.
Probably not the best person to be beta testing Cubase then.
I used Cubase for 20 years up until about 6 months ago.

Fender19
KVRist
253 posts since 30 Aug, 2012

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 8:16 am

BertKoor wrote:
Wed May 15, 2019 7:59 am
So you expect you can become a beta tester out of nothing? Having lots of experience (and thus owning) the product, to me is not that odd as a requirement...
I used Cubase for 20 years up until about 6 months ago. PLENTY of experience with it and other DAWs.

Fender19
KVRist
253 posts since 30 Aug, 2012

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 8:21 am

Youlean wrote:
Wed May 15, 2019 8:00 am
Also, it would be really nice way to get Cubase for free.
Beta testing can be done with a time limited license just like their demo products.

Fender19
KVRist
253 posts since 30 Aug, 2012

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 8:22 am

BlueprintInc wrote:
Wed May 15, 2019 8:08 am
Your topics are golden everytime :lol:
What other topics are you referring to?

PieBerger
KVRist
247 posts since 23 May, 2012 from London

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 8:38 am

Not that big of a deal imo. You need to be an existing license owner to gain access to the Ableton Live beta program, hardly arrogant, just sensible business practice if you ask me.
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Audiority
KVRian
802 posts since 15 Nov, 2005 from Italy

Re: The arrogance of Steinberg!

Post Wed May 15, 2019 11:56 pm

Steinberg doesn't hands out NFR neither for plugin developers. We were asked to download the demo of Cubase when we asked for an NFR copy for debugging.
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whyterabbyt
Beware the Quoth
27042 posts since 4 Sep, 2001 from R'lyeh Oceanic Amusement Park and Funfair

Re: The arrogance of Steinberg!

Post Thu May 16, 2019 1:08 am

Fender19 wrote:
Wed May 15, 2019 7:56 am
Say WHAT? They expect me to spend $500 on a copy of Cubase so I can test it for them? Apparently they think that beta testing their software and spending hours documenting it is a PRIVILEGE?
.
Yeah, they really should be giving out free full versions to random non-owners who fill in a form saying they'll do some testing, honest guv. Why on earth would they want their testing done by actual customers who have provably made a concrete investment in the product, who are likely to already know their way around it?
Its almost like they think beta testing should be actual testing by real-life users, rather than people looking to score some free swag.
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