Regularly Get A Site Error

Any problems with the site? How can we improve KVR?
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murnau
KVRAF
5575 posts since 13 Jan, 2005 from the bottom of my heart

Post Mon Jan 15, 2018 2:56 pm

I'm getting this message occasionally since yesterday @ https://www.kvraudio.com.
10 minutes later site is working again. Anyone else?
Whoever wants music instead of noise, joy instead of pleasure, soul instead of gold, creative work instead of business, passion instead of foolery, finds no home in this trivial world of ours.

User avatar
toonertik
KVRAF
2115 posts since 15 Feb, 2017 from a worn out vinyl groove

Re: An error occurred. If this persists, please contact us with your IP address.

Post Mon Jan 15, 2018 3:02 pm

I have been getting "under maintenance" messages and then all ok after a few minutes but no "contact with IP address" message.

Kongru
KVRian
952 posts since 23 Feb, 2017

Regularly Get A Site Error

Post Thu Feb 06, 2020 8:15 am

I don't know why but at work I get an error saying "An error occurred. If this persists, please contact us with your IP address." a few times a day. The site is inaccessible when this happens and it lasts anywhere between 5 minutes and an hour.

Ideally I'd rather not share my IP address as I work in a council building but does anyone else get this? I think I've got it at home a few times too.
Signatures are so early 2000s.

Meffy
Skunk Mod
20893 posts since 10 Jun, 2004 from Pony Pasture

Re: Regularly Get A Site Error

Post Thu Feb 06, 2020 8:20 am

Never seen this happen here.

This belongs in Site Stuff, so I'll move it there. Hope you find a solution, or at least an explanation.

Kongru
KVRian
952 posts since 23 Feb, 2017

Re: Regularly Get A Site Error

Post Thu Feb 06, 2020 8:24 am

Thanks Meffy, it's not the end of the world as I get on with other stuff and I suspect it could be due to where I'm connecting from but it'd be interesting to know.
Signatures are so early 2000s.

codec_spurt
KVRAF
4045 posts since 21 Sep, 2005

Re: Regularly Get A Site Error

Post Thu Feb 06, 2020 8:37 am

no
Last edited by codec_spurt on Tue Feb 25, 2020 2:24 pm, edited 1 time in total.

User avatar
PatchAdamz
KVRAF
4810 posts since 13 Nov, 2012

Re: An error occurred. If this persists, please contact us with your IP address.

Post Wed Feb 12, 2020 3:30 am

murnau wrote: ↑
Mon Jan 15, 2018 2:56 pm
I'm getting this message occasionally since yesterday @ https://www.kvraudio.com.
10 minutes later site is working again. Anyone else?
Yea, I'm getting this often.

Kongru
KVRian
952 posts since 23 Feb, 2017

Re: An error occurred. If this persists, please contact us with your IP address.

Post Wed Feb 12, 2020 3:31 am

I've been getting that too. I made a thread about it and someone suggested my VPN settings.
Signatures are so early 2000s.

User avatar
PatchAdamz
KVRAF
4810 posts since 13 Nov, 2012

Re: An error occurred. If this persists, please contact us with your IP address.

Post Wed Feb 12, 2020 10:15 am

Seems to be getting worse.
I tried different computers and ISPs, still get the IP error most of the time.

That makes it impossible to log in about 60% of the time.

User avatar
farlukar
KVRAF
6386 posts since 18 Apr, 2004

Re: An error occurred. If this persists, please contact us with your IP address.

Post Wed Feb 12, 2020 10:24 am

Why the β€œcontact us with your IP addres” thing anyway, PHP can just check $_πš‚π™΄πšπš…π™΄πš['πšπ™΄π™Όπ™Ύπšƒπ™΄_π™°π™³π™³πš'] or somesuch

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Ben [KVR]
Mr KVR
1312 posts since 23 Oct, 2000 from Newport Pagnell, UK
KVR Audio

Re: An error occurred. If this persists, please contact us with your IP address.

Post Thu Feb 13, 2020 2:32 am

This is caused by an IP address creating an unusually high number of unique sessions, causing it to be blocked temporarily until the session number drops. It helps with some unwelcome bot traffic. Cookie blocking can trigger it.

The contact us request is so we can investigate why you in particular were blocked. It shouldn't really affect normal sessions (although it has here, obviously).

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