Latest Synthmaster One version blacklisted in Cubase 9.5

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KVRist
181 posts since 7 Dec, 2017

Post Thu Mar 25, 2021 10:09 am

I installed the latest version of Synthmaster One (not sure of the version number because I can't open the VST) and it is being blacklisted by Cubase 9.5. It won't re-activate in the Plugin Manager. I tried contacting SM support but received no response as usual. Does anyone else have this issue or have any suggestions? Thanks.

User avatar
KVRAF
10071 posts since 16 Feb, 2005 from Kingston, Jamaica

Post Thu Mar 25, 2021 10:15 am

Your OS and OS version may be helpful in helping u.
Rsp
sound sculptist

KVRist

Topic Starter

181 posts since 7 Dec, 2017

Post Thu Mar 25, 2021 10:47 am

I'm on Windows 10, thanks

User avatar
KVRist
90 posts since 8 Oct, 2014 from Turkey

Post Mon Mar 29, 2021 2:07 am

seangm wrote:
Thu Mar 25, 2021 10:09 am
I installed the latest version of Synthmaster One (not sure of the version number because I can't open the VST) and it is being blacklisted by Cubase 9.5. It won't re-activate in the Plugin Manager. I tried contacting SM support but received no response as usual. Does anyone else have this issue or have any suggestions? Thanks.
Did you try these steps:

Please re-install SynthMaster One again and be sure none of your DAWs are open when you are installing it. Try to download your license key file at: https://synthmaster.com/userarea.aspx and please copy that file to Documents/SynthMasterOne folder. And rescan your VSTs with your DAW again. Also be sure your SynthMaster One Dll is same folder with your other VSTs.

All the best

KVRist

Topic Starter

181 posts since 7 Dec, 2017

Post Mon Mar 29, 2021 10:55 am

Gercek_KV331 wrote:
Mon Mar 29, 2021 2:07 am
seangm wrote:
Thu Mar 25, 2021 10:09 am
I installed the latest version of Synthmaster One (not sure of the version number because I can't open the VST) and it is being blacklisted by Cubase 9.5. It won't re-activate in the Plugin Manager. I tried contacting SM support but received no response as usual. Does anyone else have this issue or have any suggestions? Thanks.
Did you try these steps:

Please re-install SynthMaster One again and be sure none of your DAWs are open when you are installing it. Try to download your license key file at: https://synthmaster.com/userarea.aspx and please copy that file to Documents/SynthMasterOne folder. And rescan your VSTs with your DAW again. Also be sure your SynthMaster One Dll is same folder with your other VSTs.

All the best
Thank you, I'll give that a try.

User avatar
KVRist
90 posts since 8 Oct, 2014 from Turkey

Post Wed Mar 31, 2021 1:26 am

seangm wrote:
Mon Mar 29, 2021 10:55 am
Gercek_KV331 wrote:
Mon Mar 29, 2021 2:07 am
seangm wrote:
Thu Mar 25, 2021 10:09 am
I installed the latest version of Synthmaster One (not sure of the version number because I can't open the VST) and it is being blacklisted by Cubase 9.5. It won't re-activate in the Plugin Manager. I tried contacting SM support but received no response as usual. Does anyone else have this issue or have any suggestions? Thanks.
Did you try these steps:

Please re-install SynthMaster One again and be sure none of your DAWs are open when you are installing it. Try to download your license key file at: https://synthmaster.com/userarea.aspx and please copy that file to Documents/SynthMasterOne folder. And rescan your VSTs with your DAW again. Also be sure your SynthMaster One Dll is same folder with your other VSTs.

All the best
Thank you, I'll give that a try.
This is a generic solution. If it doesn't work, please let me know.

KVRist

Topic Starter

181 posts since 7 Dec, 2017

Post Wed Mar 31, 2021 12:54 pm

Thanks, I have a deadline that I'm finishing this week but will get to try it on the weekend and report back in.

KVRist

Topic Starter

181 posts since 7 Dec, 2017

Post Tue Apr 06, 2021 2:54 pm

Gercek_KV331 wrote:
Wed Mar 31, 2021 1:26 am
seangm wrote:
Mon Mar 29, 2021 10:55 am
Gercek_KV331 wrote:
Mon Mar 29, 2021 2:07 am
seangm wrote:
Thu Mar 25, 2021 10:09 am
I installed the latest version of Synthmaster One (not sure of the version number because I can't open the VST) and it is being blacklisted by Cubase 9.5. It won't re-activate in the Plugin Manager. I tried contacting SM support but received no response as usual. Does anyone else have this issue or have any suggestions? Thanks.
Did you try these steps:

Please re-install SynthMaster One again and be sure none of your DAWs are open when you are installing it. Try to download your license key file at: https://synthmaster.com/userarea.aspx and please copy that file to Documents/SynthMasterOne folder. And rescan your VSTs with your DAW again. Also be sure your SynthMaster One Dll is same folder with your other VSTs.

All the best
Thank you, I'll give that a try.
This is a generic solution. If it doesn't work, please let me know.
I just tried following those steps and Synthmaster One is still being black listed unfortunately. Let me know if there are any other solutions I can try. Thanks.

User avatar
KVRist
90 posts since 8 Oct, 2014 from Turkey

Post Thu Apr 08, 2021 12:46 am

[/quote]

I just tried following those steps and Synthmaster One is still being black listed unfortunately. Let me know if there are any other solutions I can try. Thanks.
[/quote]

What is your operating system?

KVRist

Topic Starter

181 posts since 7 Dec, 2017

Post Thu Apr 08, 2021 4:47 am

Gercek_KV331 wrote:
Thu Apr 08, 2021 12:46 am
I just tried following those steps and Synthmaster One is still being black listed unfortunately. Let me know if there are any other solutions I can try. Thanks.
[/quote]

What is your operating system?
[/quote]

I'm on Windows 10, DAW: Cubase 9.5 Pro

KVRist

Topic Starter

181 posts since 7 Dec, 2017

Post Mon Apr 12, 2021 11:10 am

Gercek_KV331 wrote:
Thu Apr 08, 2021 12:46 am
I just tried following those steps and Synthmaster One is still being black listed unfortunately. Let me know if there are any other solutions I can try. Thanks.
[/quote]

What is your operating system?
[/quote]

Hi - just checking if you have anything else for me to try to get SM1 of the blacklist?

User avatar
KVRist
90 posts since 8 Oct, 2014 from Turkey

Post Thu Apr 15, 2021 12:18 am

seangm wrote:
Mon Apr 12, 2021 11:10 am
Gercek_KV331 wrote:
Thu Apr 08, 2021 12:46 am
I just tried following those steps and Synthmaster One is still being black listed unfortunately. Let me know if there are any other solutions I can try. Thanks.
What is your operating system?
[/quote]

Hi - just checking if you have anything else for me to try to get SM1 of the blacklist?
[/quote]

Hi again,

Can you open a support ticket at https://synthmaster.com/contactus.aspx? In this way, we can progress much faster. We progress very slowly in form. If we find a solution, we will write it here.

All the best
Gerçek

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