Crashing when using chain processing

[tf11972]

Hello,
this is my first post, but I have a problem with Acoustica Premium 7.3.22 on Windows 10 Pro X64.
Everytime when I build an audio chain with Acoustica‘s built-in plugins (denoise for example), Acoustica‘s crashing down. VST-plugins from other manufacturers are not affected. I tried this on several machines, but the effect is the same.
Sometimes I use an older version (7.0.56), because I get better results on special purposes, and this version has not this problem. It‘s also not possible to use a chain file, which was created with the older version, to use on the new one.
I have already sent several e-mails long ago to the support relating this issue, but haven‘t got an answer yet.

Thanks in advance and best regards
Thomas

[stian]

Hi Thomas,

I apologize for not replying earlier as I must have overlook your post. We are aware of the issue and it should be fixed in the upcoming version 7.4 soon to be released.

Best,
Stian

[Audios93]

Hello Stian and everyone,

I've been having the same issue till today when using a processing chain comprised of third-party plug-ins(Izotope, Sonnox, Mastering the Mix and else).

I can use and set them but once I've applied them to any audio file and try to close the window or the application, the latter crashes and closes.

I've also reported this many times and understand this must not be an easy issue to solve but it's really penalising on a daily basis

The problem is still present in the latest 7.4.0 version.

I’m on Mac OS Catalina.

Thanks in advance !

Pascal