Page 1 of 1

Download Utility = Slow

Posted: Sun Oct 22, 2023 3:51 pm
by daveb63
Used be able to download multiple .rar library files at once, which would help with the painfully slow DL speeds from BestService. I just purchased The Score, only to see that we are now forced to use their Download Utility, so since they are only sending at about 5 Mbps, and I can only DL 1/10 files at a time, guess I'll be checking out the new software tomorrow sometime :(

Re: Download Utility = Slow

Posted: Tue Oct 24, 2023 1:27 pm
by NoSoniX
Hi Dave,

The Download Utility works fine at the moment. I´ve already tested it without issues. Maybe it was a temporary problem? Do you know that you can change the download location in your account? Normally it is set to server:auto but you can choose another location. Maybe it helps?

Best

NoSoniX

Re: Download Utility = Slow

Posted: Thu Jul 18, 2024 3:22 am
by CamTrackfactory
Absolutely the same issue.

Using the downloader, it took me nearly 12 hours to download the Sonus score. today im trying to download Orchestra Essentials and i used the manual download feature, so far it drops me out every 10 or so minutes, doesn't matter what server area i pick.

I am on a 1 gigabit superfast fibre, and downloading a 7 gig product should not take this long. Best Service IT IS NOT> I will be letting Sonus know as well. This is not good enough when you are writing for TV and film and need something in a hurry.

Re: Download Utility = Slow

Posted: Tue Jul 30, 2024 7:58 am
by BecciCP
I'm having the same issue. I bought The Orchestra Complete 3. It gets to about the 9th file and goes down to .1MB per second—and then... it just stops.

Is there a way to download it manually? Based on this, I can't seem to download everything without dying. I am starting to feel this will never download! :(

Re: Download Utility = Slow

Posted: Wed Jul 31, 2024 12:59 pm
by NoSoniX
Please try changing location as written in my first post. If that doesn´t work change to auto could do the trick.

Good luck!