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I'm a small fry in this debacle, I didn't expect anything from them. But being paid won't stop me leaving them, forever.

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Yeah, the trust is gone, no matter if the pay something out of mercy an much too late.
Business-partnerships need to be 100% reliable and with competitive conditions, otherwise people move on to the concurrency

Both isn't the case anymore with DR.
It has become both the most expensive and the least reliable of all MoRs in the market during the months since June

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People don't wanna HOPE each month that they get paid.
They want to happen this 100'% reliably every time and always IN time. Otherwise the trust is gone.

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Gh65b wrote: Tue Dec 10, 2024 5:05 am That's exactly how it is... only a few get anything. The rest are left empty-handed... but it gives hope to those affected... they let the contract continue... and continue... they keep paying for support and the platform... instead of canceling. Because after 180 days at the latest they have to pay out... it's like plague and cholera... A HUGE MESS!!! I would love to drive to Minnesota and really get started at the headquarters...
...plus a minumum of USD 2'500 for payout. If you cut sales before this amount (in fact has to be $2'600 because of the new $100 platform fee), you won't be paid anyway

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sft234 wrote: Tue Dec 10, 2024 7:38 am ...plus a minumum of USD 2'500 for payout. If you cut sales before this amount (in fact has to be $2'600 because of the new $100 platform fee), you won't be paid anyway
Our account is more than 5K per month for aug and sep. no payment notice and no money deposited to our bank yet. only received July payment. Finished KYC last month.

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This is amazing, but I got paid for September today. It seems they initiate the payment on the 10th of every month now. It's funny, but some stability has appeared!

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sft234 wrote: Tue Dec 10, 2024 4:30 am
uk_drmc_customer wrote: Tue Dec 10, 2024 2:14 am Today they sent me a "Payment Advice Note" saying they'd pay me what they owe for my September sales, but no money has actually arrived.
Notice and actual arrival on the account never were perfectly linked - the money may only be there in the late afternoon. In our case it was the opposite - no email notice but payment on the account already this morning
I just checked and still nothing received. I'll check each day this week I guess.
I've now received a 'Monthly Payment Notification' and now (13 Dec) I've received payment for my September sales.
Last edited by uk_drmc_customer on Fri Dec 13, 2024 12:42 am, edited 2 times in total.

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a101 wrote: Wed Dec 11, 2024 12:02 am This is amazing, but I got paid for September today. It seems they initiate the payment on the 10th of every month now. It's funny, but some stability has appeared!
So it's a 70-days model now. They should adapt the master services agreement accordingly.

Why not a 180 days model? Or 365 days model?
Since nobody really needs the money they earned in a forseeable time (irony off)

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a101 wrote: Wed Dec 11, 2024 12:02 am This is amazing, but I got paid for September today. It seems they initiate the payment on the 10th of every month now. It's funny, but some stability has appeared!
What is your payment method and country? And is it more than 10K?

Thanks

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We see stability too — stable nothing from Jully.

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I also got a payment today. Hard to find out for which month, because it does not line up with the credit notes. But at least some money is here.

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alexgn wrote: Wed Dec 11, 2024 1:16 am I also got a payment today. Hard to find out for which month, because it does not line up with the credit notes. But at least some money is here.
Could you mind sharing the payment method, country and the amount? This might helps finding out the pattern for actual payout.

Thanks

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zccKlompf wrote: Wed Dec 11, 2024 1:27 am Could you mind sharing the payment method, country and the amount? This might helps finding out the pattern for actual payout.
Germany, bank transfer, < 10K

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zccKlompf wrote: Wed Dec 11, 2024 12:55 am
a101 wrote: Wed Dec 11, 2024 12:02 am This is amazing, but I got paid for September today. It seems they initiate the payment on the 10th of every month now. It's funny, but some stability has appeared!
What is your payment method and country? And is it more than 10K?

Thanks
SWIFT, Asia region, more than 10K. I think it is important that I passed the KYC a year ago due to a change of bank when DR worked smoothly, and this time, they did not require the KYC from me. Probably now, they cannot process tens of thousands of KYCs, and for this reason, there are delays for those who have been forced to pass the KYC recently. I hope that everyone will be paid sooner or later. Otherwise, they will not pay anyone.

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a101 wrote: Wed Dec 11, 2024 1:34 am Probably now, they cannot process tens of thousands of KYCs, and for this reason, there are delays for those who have been forced to pass the KYC recently. I hope that everyone will be paid sooner or later. Otherwise, they will not pay anyone.
if that is the case then they should send out proper communication to their business partners. And send qualified replies to support question. They do nothing, which makes the chaos worse.
And they started charging us for the chaos they are responsible for.

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