Alternatives to ShareIt/MyCommerce/Digital River

[sft234]

We received the July sales payment on November 1st. On October 25th, we independently refunded all sales from July, August, and September, as we had little hope of being paid.

We then received a "credit memo" for all the refunded sales, plus an additional amount of around $15K USD with no details, just the total figure. About 20% of clients have already re-ordered, and we’re hopeful that 60–80% will do the same, so there’s a good chance we might recover most of our losses. We will gladly refund the July payment given DR cancel for good their silly "credit memo".

Today, as others have noted, we’re unable to log in. Perhaps DR noticed that many vendors issued refunds and decided to stop the outflow? I have no idea how DR plans to handle the multitude of legal cases, given the hundreds (if not thousands) of vendors across dozens of countries, the fact they’re operating at 25% staffing, and the likelihood that income has dried up with so many vendors leaving.

Who knows where this will end up. I can’t help but find it a bit ironic that this whole mess, stirred up by Barry Kazoff, who proudly showcases his many qualifications, has reached this point

Barry Knastoff from Digital Ripper

Or Digital Robber?

[ChrisG_33_JB]

[removed]

[IaES]

Somebody said a few days ago that there's a new managing director. So not that Barry anymore.

Anyone know anything about that?

[dyamicaliri]

Are there any non-GmbH/MyCommerce merchants here, experiencing similar things?
I'm wondering if Digital River Inc is bleeding MyCommerce dry in order to stay in business.

[bameg]

Got paid for July, have been locked out control panel but just received the request to complete the 'KnowYourCustomer' DocuSign.

I did the paperwork and hope to get August/September payment.

So, it seems they are still interested in continuing their business operations. Otherwise, they wouldn't be putting in the effort anymore?!

[icarmon]

Got paid for July, have been locked out control panel but just received the request to complete the 'KnowYourCustomer' DocuSign.

I did the paperwork and hope to get August/September payment.

So, it seems they are still interested in continuing their business operations. Otherwise, they wouldn't be putting in the effort anymore?!

I don't think so, the KYC is just a way to avoid paying, they will start to say your KYC is wrong, require more and more documentation and so on

[fuseaudiolabs]

Hi bameg,

Got paid for July, have been locked out control panel but just received the request to complete the 'KnowYourCustomer' DocuSign.

I did the paperwork and hope to get August/September payment.

So, it seems they are still interested in continuing their business operations. Otherwise, they wouldn't be putting in the effort anymore?!

We did our KYC in May 2022, but they insisted another round was required, so we gave in and filled out the forms. Never heard back from them…oh and, of course, no payment, not even for July.

[ASJPlugins]

Got paid for July, have been locked out control panel but just received the request to complete the 'KnowYourCustomer' DocuSign.

I did the paperwork and hope to get August/September payment.

So, it seems they are still interested in continuing their business operations. Otherwise, they wouldn't be putting in the effort anymore?!

I don't think so, the KYC is just a way to avoid paying, they will start to say your KYC is wrong, require more and more documentation and so on

Check the date by which they want your KYC filed. In my case it is December 31, 2024. It is completely unreasonable to use it as an excuse to stop payments now, 2 months before that date.

[Otis_Inf]

I just received a new reply on my Why haven't I been paid/KYC thread in their system:

Thank you for your patience while we reviewed the documents provided.
We've reviewed the documents sent on 06/25/2024 and they look good.

This message confirms that the Due Diligence requirement has been completed as designated by our Compliance team.

We've asked our accounting team to remove the hold pay out on your account.

Please be expecting confirmation from us soon.

Regards.

Now let's wait if they will pay us or not. I'll keep you posted. (I haven't refunded anything since july)

It also proves they withheld payment because of it, but, at the same time it is weird they waited 5 months to look into a document that could lead to withholding payments. Either something changed in DR/MyCommerce and they're trying to get back on track OR this is a tactic to avoid lawsuits. Glad I left that cesspit

[OliverDocklight]

Somebody said a few days ago that there's a new managing director. So not that Barry anymore.
Anyone know anything about that?

Not of Digital River Inc. The change was at the German "Digital River GmbH", which is our contractual partner for the MyCommerce, formerly "share-it" digital reselling platform. Here the director was switched in September. And now the invoice from 01-November shows yet another name.

[jonjbar]

Here's part of our money: https://www.cbsnews.com/minnesota/news/ ... tal-river/

[microserver]

I changed to another payment gateway. but many orders are rejected. Now I have to switch it back to ShareIt. Wish shareit continue their service else it's a big trouble for our business.

[IaES]

I changed to another payment gateway. but many orders are rejected. Now I have to switch it back to ShareIt. Wish shareit continue their service else it's a big trouble for our business.

What gateway did you change to?

Now you're switching back to shareit?

[ASJPlugins]

Here's part of our money: https://www.cbsnews.com/minnesota/news/ ... tal-river/

So they can't keep a dishonest ex-employee out of their systems, and yet they expect us to trust them to safely store digital images of our identity documents for KYC?

[ibexpert]

director switch again to keith alan bush is now published in handelsregister.de as visible in public available attachment.

Even that he might not read his emails any longer, i expect that his email adress kbush at digitalriver dot com is still in use.

I used that several weeks ago this email as cc and was later contacted on my demands by their lawyer
Lawler at mintzandgold dot com
( it is not a typo, it is really his name https://mintzandgold.com/attorney/ryan-w-lawler/)
he was definitly in charge for the digitalriver case.

i would not recommend to send them additional emails or use their emails in cc also in the communication you try to get useful answers, but nobody is forbidden to do so.
mr lawler also published his phone number on his website ....

i doubt they will any longer make any useful answer to new emails now since their strategy seems to be clear to kill gmbh because of insolvency after all money was transferred to other places.

As long as no one files a third party insolvency declaration based on the facts, they can do it with whatever they say to be their idea. Filing for a delayed insolvency declaration might still be possible.

Declaring open payments to customers as no longer due without any contract based reasons is in fact a simple way to pay for example money to US based companies invoicing "consulting ..." which can easilly have several millions of euro to be taken away already.

And when accounts are empty insolvency/bankruptcy due to lack of assets is not a very complicated solution for this gangster.

My company is at the moment in a good position since 2/3 of all early refunded payments were confirmed by our customers as real paybacks and they paid it already again based on new invoices on other ways.

but since in our case most of the payments were 130€ or even higher than 1000€, it is definitly different if you have each customer paying 10-20€ per order.

But since they closed access to their control panel, refunds are no longer possible as easy as it was several weeks ago. They definitly do not want you to do the same any longer to avoid that money goes on different way.

The document attached as number 4 is our account closure sent by registered mail to the adress mentioned in the header. Interestingly they not only received it but also asked on service now for a comment on that showing me a scanned copy there. my answer there "what is the problem? just read what i wrote!" seems to be ok since they confirmed account closure with date 14th oct 2024 (i also sent several copies by email before but never received any confirmation). but all refunds were initiated by us on 18th of oct when the system still worked.

since we also did not yet receive any report for september or any "invoice" we expect that we are already on their blacklist since they do not have any longer any money owed to us so there is nothing to steal any longer from us. If a gangster is no longer interested in us, we are happy with his decision.

even that they sent some customers a july payment also, i doubt any more payments will come, otherwise they would start a public communication on this. they are not interested in the existence of the company at all, they just want to take away as much money as possible and give a shit on all their waiting customers.

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