Thanks for choosing our Waldorf qXr plug-in.
In order to receive updates for the plug-in and get free support, you must redeem the plug-in with the code received up on purchase from https://www.mysteryislands-music.com/redeem-license/
Once you land in the page, input the redeem code in the "Redeem Coupon Code" field.
If there are any questions, you can reach us via the online chat or contact us page.
Plug-in help is available at our support site: https://help.mysteryislands-music.com/kb/product/waldorf-qxr-editor-librarian-plug-in/