First of all, you commented first on this '3 year old necro'd thread'.Peter - IK Multimedia wrote:We can agree to disagree (or agree that I disagree) with your notion that a 3-year old thread being necro'd is more effective than a company's support team. I understand that you are not satisfied because your particular issue is not resolved, but they resolve many each day and in a trackable system that helps if there is an issue that someone here at IK needs to rectify for everybody if that is the case.
And I have received good information from both sources.
As I said, I haven't dismissed support, neither do I dismiss the experience of other users.
I'm not sure why you do.