No one involved in this project has been able to reproduce such an issue on any of the systems, OSes, hosts and configurations available to us. Being able to reproduce an issue is needed in the process of identifying the cause before a solution can be found.
There are two possible ways in which the plug-in could act in such a way:
- If the host loads the project then instructs the plug-in to switch to another preset (obviously the plug-in would obey)
- If the serial key is invalid and the copy protection does not operate correctly (it would operate in demo mode)
Unfortunately I have requested that sqigls provide me with a copy of their user bank file to diagnose this issue but this was met with a flat refusal and I haven't heard back from them since a few hours after my last post.
We had a similar communication via the support channel near the beginning of this year with the same outcome: the user refused to follow instructions and wasn't heard from again.
If anyone ever were to run in to a similar problem or any other problem with this plug-in; please contact either Plugin Boutique support directly (they handle a wide variety of products) or you can contact myself (the author of the main parts of the plug-in) via this account.