Acousticsamples

danielbenyossef · Post by **danielbenyossef** » Sun Nov 30, 2014 5:45 am

Hi, I bought some Products-
GD-6 Acoustic Guitar, Kawai EX PRO, TelematicV2
And I used them on my computer's studio that named- STUDIO-PC
Now I have installed a new WIN7 computer's name changed to PCPOWER-666,
And I can not run the products, and they can not do authorize,
I can't transfer the authorizations to this computer because the name of the computer changed.
Can you help me to run it on this computer please ?? I do not have another computer. it's the same computer with another name.
Thanks..
Daniel

TwoToneshuzz · Post by **TwoToneshuzz** » Sun Nov 30, 2014 9:29 am

I think you should contact iLok to resolve the issue. You should have removed the computers authorisations before you did a fresh system upgrade. Your mistake, not knowing this important point will take some time to fix. But it will work out in the end, so don't worry too much!

danielbenyossef · Post by **danielbenyossef** » Sun Nov 30, 2014 9:51 am

ohh.. damm..
i sent them now a massage, i hope works out.. thanks man.

thysm00 · Post by **thysm00** » Mon Dec 01, 2014 10:31 am

Thanks for answering TwoToneshuzz, and you are exactly right.

TwoToneshuzz · Post by **TwoToneshuzz** » Mon Dec 01, 2014 10:42 am

thysm00 wrote:Thanks for answering TwoToneshuzz, and you are exactly right.

I really enjoy using my Acousticsamples sounds on the Mach V so I'm glad to help..

Acousticsamples

KVR Audio

Ilok Problem- Computer Upgrade