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DarkStar · Post by **DarkStar** » Mon Sep 08, 2014 4:40 pm

On loading a .txperf file, TW16Wx caused Reaper to crash with an Unhandled Exception.

Windows 7 / Reaper 32-bit. The debug file, TX16Wx1410193551.mdmp, was 252 MB big!

In the Action Center I found these two reports:

Code: Select all

Problem Event Name:	APPCRASH
Application Name:	reaper.exe
Application Version:	4.7.2.0
Application Timestamp:	53ecc669
Fault Module Name:	TX16Wx.dll
Fault Module Version:	2.400.3539.991
Fault Module Timestamp:	540dbf15
Exception Code:	c0000005
Exception Offset:	001fc1be
OS Version:	6.1.7600.2.0.0.768.3
Locale ID:	2057
Additional Information 1:	0c47
Additional Information 2:	0c47ecc18b31d3b3d50c3a36f49e3b09
Additional Information 3:	1425
Additional Information 4:	1425df018b79a738a8f720c680ea2fc8

immediately followed by:

Code: Select all

Problem Event Name:	APPCRASH
Application Name:	reaper.exe
Application Version:	4.7.2.0
Application Timestamp:	53ecc669
Fault Module Name:	TX16Wx.dll
Fault Module Version:	2.400.3539.991
Fault Module Timestamp:	540dbf15
Exception Code:	c0000005
Exception Offset:	001c8cd7
OS Version:	6.1.7600.2.0.0.768.3
Locale ID:	2057
Additional Information 1:	f2fd
Additional Information 2:	f2fd411e388e5d0ba9888d16d5dfaee9
Additional Information 3:	4be3
Additional Information 4:	4be3ce39f74c58083b68a3836fa1d043

EvilDragon · Post by **EvilDragon** » Mon Sep 08, 2014 4:43 pm

Debug file compresses nicely to ZIP or RAR into just a few MB.

elcallio · Post by **elcallio** » Mon Sep 08, 2014 5:16 pm

I would really, really want that dump file. Or at least the perf + data you tried to load.

DarkStar · Post by **DarkStar** » Mon Sep 08, 2014 10:25 pm

I tried it again and got the mdmp file - it compresses to 65 MB, still too big to send.

The crash occurs when loading the .txperf file into an "empty" TX16Wx. If I already have a .txprog loaded into a slot then the .txperf loads successfully.

elcallio · Post by **elcallio** » Tue Sep 09, 2014 6:27 am

DS, obviously I cannot not repro this. You need to provide the performance you are loading + the exact circumstances (host, DAW etc), _or_ again, get me the dump. The latter is preferable. I've sent an invite to a shared location so you can upload it.

elcallio · Post by **elcallio** » Tue Sep 09, 2014 9:30 am

Update: DS sent me the files, I've found and fixed the issue. Builds are updated (still no version bump - 24h rule!

)

DarkStar · Post by **DarkStar** » Tue Sep 09, 2014 10:00 am

I DLed the latest installer (although it still says September 8 on the web page).

After installing the dll has a Date Modified of 08 September, and build 2.400.3539.991. That looks like the old one to me. The new one (dated 09 September) is nowhere to be seen.

I tried various uninstall / repairs / reinstalls to no avail.

elcallio · Post by **elcallio** » Tue Sep 09, 2014 10:16 am

Web caching? Google wonkyness? The version on the web page (which I just downloaded to verify) should (x64) be created 10.54 2014-09-09 (CET), with DLL version 2.400.3539.651.

DarkStar · Post by **DarkStar** » Tue Sep 09, 2014 10:52 am

Very weird. The web page now says 09 September, although I had not closed Firefox or done anything-else special.

I ran that installer, using the various Change / Repair / Uninstall options but could not get the latest dll installed. In the end I manually deleted the dll then ran Repair. I now have a dll dated 09 September 10:50, build ... 2.400.3539.647 (that's the 32-bit version).

[NB "Uninstall" didn't remove the dll file, though.]

And, phew, that txperf file doesn't crash it

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TW16Wx v240 - crash on loading .txperf file [Resolved]