Dear friends,
I've sent several messages to support, cause I want to sell my Arturia V-Collection 3 (download version, e-licenser only, no USB-dongle), but I still haven't got a definitive answer about this issue.
At first, it seemed there would be no need to use a USB-dongle to transfer the license, but now it seems this would be mandatory.
After all, why would I need a USB-dongle, if all you would have to do would simply be to completely unregister my license from your server? Why wouldn't be possible for the new buyer to use the same activation code I received when I first bought V-Collection?
I've seen some posts on KVR, and it seems some people managed to transfer their Arturia licenses without using an USB-licenser. Maybe I'm wrong, I don't know...
Take care,
Marcelo
The same old question about license transfer
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- KVRist
- Topic Starter
- 290 posts since 31 Jul, 2013 from Brazil
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- KVRian
- 716 posts since 23 Dec, 2011
Marcelo -
I am one of the folks who sold their V Collection 3 with no dongle or eLicencer hardware. See my posts on this thread http://www.kvraudio.com/forum/viewtopic ... highlight= for who I emailed, and how it worked. There are two posts of mine on that thread. The seller purchased my V Collection 3, here on KVR forums. It was quite painless.
hth -
Joe
I am one of the folks who sold their V Collection 3 with no dongle or eLicencer hardware. See my posts on this thread http://www.kvraudio.com/forum/viewtopic ... highlight= for who I emailed, and how it worked. There are two posts of mine on that thread. The seller purchased my V Collection 3, here on KVR forums. It was quite painless.
hth -
Joe
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- KVRist
- Topic Starter
- 290 posts since 31 Jul, 2013 from Brazil
Hi, Joe.
First of all, thanks a lot for your help!
I've read your message before and that's exactly why I was so hopeful about having a hassle-free license transfer. But my case has been a little different from yours so far: until now, I've received a superb support from Arturia, but regarding this specific transfer issue, things derailed a little bit.
Anyway, I've just sent a message to registration-inquiry@arturia.com, according to your suggestion. Now I'll keep my fingers crossed, hoping for the best.
Take care, and once again, thanks!
Marcelo
First of all, thanks a lot for your help!
I've read your message before and that's exactly why I was so hopeful about having a hassle-free license transfer. But my case has been a little different from yours so far: until now, I've received a superb support from Arturia, but regarding this specific transfer issue, things derailed a little bit.
Anyway, I've just sent a message to registration-inquiry@arturia.com, according to your suggestion. Now I'll keep my fingers crossed, hoping for the best.
Take care, and once again, thanks!
Marcelo
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- KVRist
- 32 posts since 6 Sep, 2012
Also,
If you need to resell you products:
==> http://arturia.com/evolution/kb/?View=entry&EntryID=171
Not sure the knowledge base is coming out properly in the Google trackers.
mmm
If you need to resell you products:
==> http://arturia.com/evolution/kb/?View=entry&EntryID=171
Not sure the knowledge base is coming out properly in the Google trackers.
mmm
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- KVRist
- Topic Starter
- 290 posts since 31 Jul, 2013 from Brazil
Hi, David.
Yes, I've already read that topic before, but as I've mentioned to Kevin today, the user on this topic http://www.kvraudio.com/forum/viewtopic ... 15#5480315 managed to transfer his V-Collection without an USB-licenser.
That's why I keep asking about this issue, because since I live in Brazil, it would be almost prohibitive to buy a USB-licenser just to transfer my license to another person.
Take care,
Marcelo
Yes, I've already read that topic before, but as I've mentioned to Kevin today, the user on this topic http://www.kvraudio.com/forum/viewtopic ... 15#5480315 managed to transfer his V-Collection without an USB-licenser.
That's why I keep asking about this issue, because since I live in Brazil, it would be almost prohibitive to buy a USB-licenser just to transfer my license to another person.
Take care,
Marcelo
Last edited by animehaus on Wed Nov 13, 2013 10:16 am, edited 1 time in total.
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- KVRAF
- 8414 posts since 4 Jul, 2012 from Alesia
Ok this answers a question i had which involved not having the USB licencer any more since I lost it.
Oh i should also point out that their support site fogbugz is down too :/
Oh i should also point out that their support site fogbugz is down too :/
