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KV331 bankrupt?

Official support for: kv331audio.com

Moderators: Teoman, kv331

KVRer
 
14 posts since 10 Dec, 2013, from Germany

Postby vintagefly; Fri Jan 17, 2014 8:46 pm KV331 bankrupt?

Hi,

I was wondering if anyone else experienced absolutely 0 support from KV331 here on the Forum and via emails? I´ve made a few posts here and also had support requests via emails - there hasn´t been anything heard back from them since over a month now.

Does the company still exist or have they gone bankrupt or something?
User avatar
KVRian
 
897 posts since 9 Dec, 2011

Postby billcarroll; Fri Jan 17, 2014 9:04 pm Re: KV331 bankrupt?

Kinda weird to speculate on bankruptcy. Are you just trying to get attention?

SynthMaster is a great synth and the support has been terrific anytime I've had to email the developer.
KVRAF
 
2288 posts since 28 Apr, 2013

Postby BBFG#; Fri Jan 17, 2014 10:23 pm Re: KV331 bankrupt?

They do seem to be absent here. Maybe they're still on holiday?

Seriously though, I have seen some regular updates of progress on their FB page about the SynthMaster Player. Maybe they're secretly getting ready to launch SynthMaster 3 too. ;)

This happened to me from Steinberg when I tried to upgrade from Cubase 5 to 6 finding out they ignored me while trying to get Cubase 7 out?
Their silence caused me to switch to Sonar.
User avatar
KVRian
 
1016 posts since 14 Mar, 2013, from Germany

Postby CableChannel; Sat Jan 18, 2014 2:09 am Re: KV331 bankrupt?

Yeah same here. I suppose he is busy with the Player and cuts support so he is able to keep his timeline. If that is so, that would be a really bad way of doing business. But I have experienced that so often, especially with Steinberg. To sell new stuff is much more important than to keep existing customers content. Damn capitalism!
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KVRian
 
678 posts since 6 Jul, 2009
 

Postby paulbreeze; Sat Jan 18, 2014 2:21 am Re: KV331 bankrupt?

Have you tried the 'Contact US' on their page ? Bullent allways recommends using it, because that way he also gets the mesages sent directly to this phone...
KVRAF
 
17909 posts since 1 Oct, 2001, from England

Postby Kriminal; Sat Jan 18, 2014 2:32 am Re: KV331 bankrupt?

paulbreeze wrote:Have you tried the 'Contact US' on their page ? Bullent allways recommends using it, because that way he also gets the mesages sent directly to this phone...



too easy, much better to spread rumours :hihi:
M-Audio Venom Soundbank
Win 7 64bit - Orion V8.6 - Soundforge
Arturia MiniBrute/Yamaha CS5/CZ3000/M-Audio Venom/Boss DR550/Boss DR220A/Behringer Xenyx 1002
User avatar
KVRian
 
1016 posts since 14 Mar, 2013, from Germany

Postby CableChannel; Sat Jan 18, 2014 2:38 am Re: KV331 bankrupt?

paulbreeze wrote:Have you tried the 'Contact US' on their page ?


I don't want to contact the US. They are reading everything through their spy apparatus anyway :D
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KVRAF
 
4852 posts since 14 Nov, 2006, from Ankara, Turkey
 

Postby kv331; Sat Jan 18, 2014 2:53 am Re: KV331 bankrupt?

Excuse me? No thank God we haven't gone bankrupt!

Did you contact us through our website at : http://www.synthmaster.com/contactus.aspx

That's the fastest way to reach us.
SynthMaster 2.6 VST/AU/RTAS
"The Best Software Instrument of 2012" Award by MusicRadar
CM Review: 10/10, Beat Review: 6/6
http://www.synthmaster.com/synthmaster.aspx
KVRian
 
948 posts since 4 Jan, 2005, from Traun Austria

Postby echopark; Sat Jan 18, 2014 3:04 am Re: KV331 bankrupt?

I also needed support month ago and wrote a support email on your site. Never got an answer !
My Recording Studio www.echopark.at
KVRAF
 
4852 posts since 14 Nov, 2006, from Ankara, Turkey
 

Postby kv331; Sat Jan 18, 2014 3:21 am Re: KV331 bankrupt?

What was your question?
SynthMaster 2.6 VST/AU/RTAS
"The Best Software Instrument of 2012" Award by MusicRadar
CM Review: 10/10, Beat Review: 6/6
http://www.synthmaster.com/synthmaster.aspx
KVRAF
 
4852 posts since 14 Nov, 2006, from Ankara, Turkey
 

Postby kv331; Sat Jan 18, 2014 3:33 am Re: KV331 bankrupt?

@vintagefly: We're still entering records in our accounting software, I am really sorry for not being able to send you your invoice yet. I've hired someone recently to help me with that because I really can not catch up with that anymore. Our data entry should be complete on the 22nd of January as we have an monthly deadline to submit records to our tax office on the 23rd.
SynthMaster 2.6 VST/AU/RTAS
"The Best Software Instrument of 2012" Award by MusicRadar
CM Review: 10/10, Beat Review: 6/6
http://www.synthmaster.com/synthmaster.aspx
KVRian
 
678 posts since 26 Jun, 2008, from Czech Republic

Postby FarleyCZ; Fri Feb 21, 2014 9:50 am Re: KV331 bankrupt?

Man, sounds like you got big! Glad for ya. :)
User avatar
KVRAF
 
2329 posts since 10 Apr, 2010, from Germany

Postby chk071; Fri Feb 21, 2014 10:05 am Re: KV331 bankrupt?

echopark wrote:I also needed support month ago and wrote a support email on your site. Never got an answer !

kv331 wrote:What was your question?

At least he ranted one time. :roll:

Moderators: Teoman, kv331

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