KVR Audio

tehlord · Post by **tehlord** » Fri Feb 13, 2009 12:48 pm

I know this has been discussed to death but as a relatively recent Cubase purchaser I have to clear this up for myself.

As far as I can tell, if my dongle becomes corrupted/broken/lost/stolen/damaged I have to buy Cubase again? Seriously?

I can't even make a backup even if I buy a blank dongle?

Luckily I paid very little money for a used copy of Studio 4 but if i'd paid £400-600 or whatever the retail for Cubase 4 was and my dongle broke i'd have to kill.

Is this really the state of play?

spaceman · Post by **spaceman** » Fri Feb 13, 2009 12:58 pm

brambos · Post by **brambos** » Fri Feb 13, 2009 1:01 pm

spaceman wrote:yes

Yes, and it's a very hypothetical non-issue as far as I'm concerned.

*looks at dongle*

Yeah: non issue. Looks pretty much indestructible if you don't do crazy things involving chainsaws or explosives near your computer.

deleted · Post by **deleted** » Fri Feb 13, 2009 1:03 pm

DELETED

Fredo Gevaert · Post by **Fredo Gevaert** » Fri Feb 13, 2009 1:03 pm

If your dongle breaks, with the license still on it, then it will be replaced at minimal cost. (the price of the dongle itself) If you lose your dongle, or it get's stolen, then you have to buy a new license. If your dongle was stolen, then you should be able to get your money from the insurance company. That is if you have insurance ...

Fredo

tehlord · Post by **tehlord** » Fri Feb 13, 2009 1:07 pm

Fredo Gevaert wrote:If your dongle breaks, with the license still on it, then it will be replaced at minimal cost. (the price of the dongle itself) If you lose your dongle, or it get's stolen, then you have to buy a new license. If your dongle was stolen, then you should be able to get your money from the insurance company. That is if you have insurance ...

Fredo

So I can send the dongle to Steinberg for transfer if it gets broken?

And yes I do have insurance!

The reason I ask is that I noticed my 5 month old baby hanging off the dongle last night after I turned my back for 54 nanoseconds. It seems to be working fine but it immediately made me think of backing up the license somewhere.

Mushy Mushy · Post by **Mushy Mushy** » Fri Feb 13, 2009 1:09 pm

I dont get it.

Why do they sell dongles seperately then???

Chrisbeuermann · Post by **Chrisbeuermann** » Fri Feb 13, 2009 1:13 pm

Hello,

please have a look to this knowledge base article http://knowledgebase.steinberg.net/96_1.html

Gr,

Chris

Stomper · Post by **Stomper** » Fri Feb 13, 2009 1:22 pm

Mushy Mushy wrote:I dont get it.

Why do they sell dongles seperately then???

Not only steinberg uses syncrosoft. there are other products that can be used with the dongle.
also, your dongle might get broken and youll need to buy another empty one.

Mushy Mushy · Post by **Mushy Mushy** » Fri Feb 13, 2009 1:27 pm

Stomper wrote:Not only steinberg uses syncrosoft. there are other products that can be used with the dongle.

Oh yeah of course.

paradiddle · Post by **paradiddle** » Fri Feb 13, 2009 1:34 pm

Just make sure your baby doesn't have a chainsaw or a bomb with him!

djanthonyw · Post by **djanthonyw** » Fri Feb 13, 2009 1:41 pm

I seriously hate dongles... I used to have a bunch of products that use dongle copy protection from Cubase to Hypersonic to Culture... ect..

It's a personal security issue for me. As said before, what if the dongle stops working or breaks, what if the company goes under?

I ended up getting rid of all dongled products and saying to myself that I won't get another dongled product again. I recently broke my own rule by purchasing the Korg Legacy collections only because they are THAT good and relatively cheap, but I keep finding myself constantly thinking of that damn dongle. I HATE IT!!!

darem · Post by **darem** » Fri Feb 13, 2009 1:42 pm

Fredo Gevaert wrote:If your dongle breaks, with the license still on it, then it will be replaced at minimal cost. (the price of the dongle itself) If you lose your dongle, or it get's stolen, then you have to buy a new license. If your dongle was stolen, then you should be able to get your money from the insurance company. That is if you have insurance ...

Fredo

You will not find an insurance that will insure the cost of the licenses - you will only be able to insure the cost of the dongle itself. At least that's my experience.

On my dongle are licenses worth app. $ 3.500,- - actually, this is a scary thought.

tehlord · Post by **tehlord** » Fri Feb 13, 2009 1:51 pm

I looked on the Steinberg site and apparently the entire value of the package is in the dongle and not the software itself. Does that mean if somebody downloads a 'version' of Cubase that doesn't require a dongle then they haven't stolen anything?

I know that's not really an argument but their so called policy really does require a bit of thought.

I my dongle was unrecoverably lost/stolen/whatever I would never buy Cubase again.

geroyannis · Post by **geroyannis** » Fri Feb 13, 2009 2:14 pm

As was already pointed out if it ever gets broken it will be replaced.
You only have to care not to lose it. How hard is that really? Just don't take it with you when you go swimming.
And remove it from your laptop during the break on your live gig.

Cubase and it's non replacable dongle