Trying to re download from my cakewalk account but I get a message saying
Sorry, but this download key does not appear to be valid for you.
and I'm unable to download the products i paid for
I have emailed customer support without any answer.
Another issue is that I bought software from toontrack and every time I use a ad hoc internet connection the license is no longer valid and i have to download another one because apparently my computer id changes. they only allow you 3 changes before you have to email them to request more codes. I paid over £100 for this and all they can say is they are aware of the problem and plan to look at it eventually
Software problems
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- KVRist
- 320 posts since 2 Aug, 2006
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- KVRAF
- 25849 posts since 20 Jan, 2008 from a star near where you are
As I remember the download is only valid for a couple of hours.
You need to request another fresh download code, should be easy to do:
You need to request another fresh download code, should be easy to do:
Cakewalk site wrote: *Links expire after the time indicated. To get new links, simply refresh this page (sign in again, if asked).
Tip: You may need a serial number to install some products. If you did not yet receive it via email, check your registration history.
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- KVRist
- Topic Starter
- 320 posts since 2 Aug, 2006
There is no information about that at all on their page.
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- KVRist
- 439 posts since 10 Apr, 2010
I had this too and eventually got an email from their technical support literally weeks later.
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- KVRAF
- 25849 posts since 20 Jan, 2008 from a star near where you are
When you log into your Cakewalk account, do you see a table with the headline:budd1405 wrote:There is no information about that at all on their page.
My Registered Products
The table is supposed to have the following columns:
Date / Product / Serial Number / RegCode / Download Link
Clicking on download link for the given product, should bring you to a page where you can download your product.