Problem with v2 beta (build 1.8.8.2) on one of my PCs
- KVRian
- Topic Starter
- 589 posts since 19 Jan, 2008 from Bethlehem, PA USA
newest beta won't correctly install/run on my Windows 7 x64 Gateway laptop.
my newest sounds:
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
- KVRian
- 736 posts since 5 Jul, 2005 from Southern California
- KVRian
- Topic Starter
- 589 posts since 19 Jan, 2008 from Bethlehem, PA USA
i uninstalled and then re-downloaded & reinstalled. same problem. do i need to have the last non-beta installed on my laptop to make the beta work?
my newest sounds:
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
- KVRian
- 736 posts since 5 Jul, 2005 from Southern California
You don't need to have a previous version of MenuMagic installed to install or run the latest version.wetdentist wrote:i uninstalled and then re-downloaded & reinstalled. same problem. do i need to have the last non-beta installed on my laptop to make the beta work?
Sorry that you're still having problems.
I know it doesn't help but I haven't had any reports of anyone else having problems with the new build.
I'm happy to help you but I need a bit more information on what is happening.
I gather by your question that you can install the program, but you have a problem when you try to run it?
Did you install the new version
- In a new folder?
- Over the 1.x version?
What is happening?
Are you getting error messages? If so what?
Also - please check the folder where you installed MenuMagic.
If you see any of error log files - error.log or an *.elf file (the name will be something like MenuMagic_PCNAME.elf) please email them to me. They might help pinpoint what's causing the problem.
...Steven
- KVRian
- Topic Starter
- 589 posts since 19 Jan, 2008 from Bethlehem, PA USA
i am installing into a new folder (but i have also tried installing into the same folder where the previous version of the beta was). when i try to run the application, it starts to act like it wants to run, but then disappears completely. there are no error messages. it just vanishes. this is very weird, of course, because the program works perfectly on my Gateway desktop w/ Windows 7 x64
my newest sounds:
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
- KVRian
- 736 posts since 5 Jul, 2005 from Southern California
So both systems are using Windows 7 x64?
Does the Splash screen indicate that loading has finished?
If not
...Steven
And there are no error logs on the problem machine?Also - please check the folder where you installed MenuMagic.
If you see any of error log files - error.log or an *.elf file (the name will be something like MenuMagic_PCNAME.elf) please email them to me. They might help pinpoint what's causing the problem.
Does the Splash screen indicate that loading has finished?
If not
- What is the status shown on the Splash screen before MenuMagic disappears?
- What is the % shown on the upper bar?
- What area does the Splash is processing when it disappears?
...Steven
- KVRian
- Topic Starter
- 589 posts since 19 Jan, 2008 from Bethlehem, PA USA
splash screen appears, i push the button to run MenuMagic, and right after the program starts to "work" everything disappears from the screen. no error message. the same happens with the brand new beta.
my newest sounds:
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
- KVRian
- Topic Starter
- 589 posts since 19 Jan, 2008 from Bethlehem, PA USA
icon in the toolbar disappears as well
my newest sounds:
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
- KVRian
- 736 posts since 5 Jul, 2005 from Southern California
- KVRian
- 736 posts since 5 Jul, 2005 from Southern California
Thank you for the information.
Just for clarity - I need to make sure that I am not missing something...
Just for clarity - I need to make sure that I am not missing something...
- You mentioned you had the previous beta installed - it was working fine?
- In the installation folder do you see any error log files?
A file named error.log and/or a file whose name starts with MenuMagic_ and ends with the file extension .elf?
If you were able to get past the registration screen you will definitely have at least one of these and probably both. - What folder do you have MenuMagic installed in?
- KVRian
- Topic Starter
- 589 posts since 19 Jan, 2008 from Bethlehem, PA USA
yes a previous beta was working fine. the only log file is the installation log.
my newest sounds:
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
- KVRian
- 736 posts since 5 Jul, 2005 from Southern California
- KVRian
- 736 posts since 5 Jul, 2005 from Southern California
- KVRian
- Topic Starter
- 589 posts since 19 Jan, 2008 from Bethlehem, PA USA
never got the emails. were you using wetdentist@hotmail.com ?
my newest sounds:
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
https://soundcloud.com/the-das-kaput
Cakewalk by BandLab, Komplete 13, Maschine 2 (MKI & Jam), Fathom Synth, Guitars, Jam Origin MIDI Guitar, EXH Superego+ etc
- KVRian
- 736 posts since 5 Jul, 2005 from Southern California