KVR Audio

bjporter · Post by **bjporter** » Thu Aug 21, 2014 3:03 am

Hey guys, I've been trying to contact (via license / support emails) Cockos since the 15th regarding a donation / license issue in the One Synth Challenge competition. What is their general support turnaround?

Is there a faster way to contact them?

Thanks

hibidy · Post by **hibidy** » Thu Aug 21, 2014 4:08 am

You can join their forum.

AusDisciple · Post by **AusDisciple** » Thu Aug 21, 2014 4:13 am

Justin has always been really fast answering my emails. As Hibidy said though, try through the forum too.

bjporter · Post by **bjporter** » Thu Aug 21, 2014 4:31 am

AusDisciple wrote:Justin has always been really fast answering my emails. As Hibidy said though, try through the forum too.

hibidy wrote:You can join their forum.

DocShay · Post by **DocShay** » Fri Aug 22, 2014 12:52 am

Yeah they are usually good at responding/support, try the forum like it was said previously.

arkmabat · Post by **arkmabat** » Fri Aug 22, 2014 12:56 am

I sent an email to them and they responded in a couple days I think. The sales email on their site.

timobrien · Post by **timobrien** » Fri Aug 22, 2014 6:56 pm

Plus remember that these are not a building full of drones manning the support lines for a $600-1000 software package.
This is a few human guys at home doing the best they can for a $60 product with no buildings, no staffs and they do have to sleep and eat once in a while besides having a life....

bjporter · Post by **bjporter** » Fri Aug 22, 2014 7:04 pm

timobrien wrote:Plus remember that these are not a building full of drones manning the support lines for a $600-1000 software package.
This is a few human guys at home doing the best they can for a $60 product with no buildings, no staffs and they do have to sleep and eat once in a while besides having a life....

Hey man, I really really appreciate what Cockos is doing!

Just wanted to confirm on other contact avenues

Contacting Cockos