Muse Support My Trio Died.

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Trying to find out isn't the guy's that use to work with Muse doing service work on them? if so how do I contact them. My trio just died and need some help I went to start it up and I get this on the screen. And it keeps asking for a password. Any advice would nice.
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http://museresearch.com/support/


"contact Kevin Bryson, our former support and QA manager, at kevin.muse.research@gmail.com Kevin does support on a paid-only basis, so please do not ask him to support you for free."

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Thanks

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