How do we contact Plugin Alliance technical support these days?

[tonedef71]

I purchased a license for the Wedge Force Hydro virtual instrument and downloaded the latest Windows installer from Plugin Alliance. I selected to simply install the VST3 version of the plugin, but the installer fails because it seems to think that there should have been a "...-3.bin" file in the ZIP archive:



I poked around the Plugin Alliance website looking for an email address to contact for support, but all I could find was a snail-mail address:

Plugin Alliance, LLC
201 N US HIGHWAY 1 STE D10
Jupiter, FL 33477

The Tech Support page seems to only provide an FAQ/Knowledgebase.

How do we contact Plugin Alliance technical support now that they are part of Native Instruments?

[beely]

You can open a support ticket - they removed the option to email them when they were taken over by SoundWide/NI.

https://support.plugin-alliance.com/hc/ ... ct-Support

Click 'Get Product Support"...

[tonedef71]

You can open a support ticket - they removed the option to email them when they were taken over by SoundWide/NI.

https://support.plugin-alliance.com/hc/ ... ct-Support

Click 'Get Product Support"...

Thank you!