Vocalizer Slavic Choir problem with Kontact 5

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No joy from NI support, as they were asking me to uninstall and reinstall Vocalizer, as if it was a library (which they kept assuming it was. Complaining that they couldn't see Vocalizer, or several other instruments that weren't libraries after running their diagnostic tool.)

Next up they wanted a remote session, which I queried. Asking was it just going to be a remote Kontakt uninstall/reinstall (tried it already), they then went quiet.

So that is were I am. Vocalizer runs on my laptop, so isn't to blame, but not on my better speced desktop being;

Desktop
Intel I7
16gb ddr3 ram
250 ssd and 2gb hd
Intel 4000 graphics and Radeon HD5450 for 2 x monitors

Laptop
Intel I7
8gb ddr3 ram
500 ssd
Intel 3000 and Nvidia Geforce GT520 graphics.

I'm thinking video card maybe ?
Any ideas gratefully received.

Post

I've found out that the newest version of Kontakt I have 5.3.1.37 won't run
"Vocalizer", but my other machine's older version of Kontakt 5.2.1.6382 runs
it OK, so it seems to be the newer version of Kontakt that's breaking
something.

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It's Vocalisa, not Vocalizer :) And it works well in Kontakt 5.3.1.37 over here...

I don't think that graphics card has anything to do with it.

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OK. So the graphics card is out. You have "Vocaliser" running on Kontakt 5.3.1.37, so that's out.
Which means I'll have to look again.

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It gets weirder, and weirder. I've said before that it's not hardware, as it's going on my other partition. So it's got to be something I have on the partition.

My DAW has two SSDs, both with Windows 7 x64. One with the usual stuff (Office, etc) plus music /audio, the other solely for music/audio, both updated to the hilt. The file storage is on a 2tb hard drive.

My Laptop has a bigger SSD split the same way, but with a dual boot. Half "ordinary Win7 x64 plus audio/music, and half just DAW etc.

Slavic Choir works on the "ordinary" disk/partitions of the DAW and the laptop.
Slavic Choir works on the DAW partition of the laptop.

So I need to track down the difference, and I should be OK. It still sounds great !

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