License Transfer

Official support for: artsacoustic.com
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Hey guys,

I sold Arts Acoustic on Friday. Sent out a license transfer request and we haven't heard anything back. I thought I'd double-check here if you guys are receiving mail.

Thanks!
bduff.
Last edited by bduffy on Wed May 26, 2010 7:31 pm, edited 1 time in total.

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HEY! Anyone home? It's been six days now. :(

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BUMP

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Hi bduffy,
sorry for the delay, our office wasn't manned for 5 days, we were both abroad. Your license transfer will be taken care of within the nex days. Sorry for the inconvenience.
Kind regards, Nick at ArtsAcoustic
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Great, thanks guys!

Suggestion: add an automatic "away from the office" message to your email when away?

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Which is what i thought i did successfully. Apparently i failed. However, we finally sorted it. Sorry again. Thanks for your patience. :)
Kind regards, Nick at ArtsAcoustic
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Hi nick,

I'm also in the same boat. I emailed you guys 10 days ago requesting a license transfer and neither myself or the other individual have heard anything back.

On march 3rd I emailed regarding your license transfer policy. That same day I received a response from Alexander with instructions on what to do next. On march 16th I sent an email to him formally requesting a license transfer. I included my license code and the relevant info for the transferee.

2 days ago I sent another email to the support address and the address of Alexander. I have heard nothing from either address.

I'd appreciate your help regarding this transfer.

Thanks,
Doug McGee
My band eluvia | FB | Tweets | SC | Me on ABC
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Bumpity bump!
My band eluvia | FB | Tweets | SC | Me on ABC
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Another bump.

I'd like to get this sorted. I'd hate to have to give a refund to the guy I sold this to on the marketplace.
My band eluvia | FB | Tweets | SC | Me on ABC
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Hello Doug,

I have just sent out the license to your buyer and the transfer notification should also be out as we speak.


Regards,
Alexander
Kind regards, alexander at artsacoustic.com
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Thanks Alexander. I just received an email from the guy saying that all's good now.
My band eluvia | FB | Tweets | SC | Me on ABC
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