I payed full price for MixControl... And think its a great product, in fact its my go to channel strip... But to be honest the internal politics and economic woes of any company only interest me if they effect the efficiency and usability of the product I have purchased. I don't only invest my cash but also my faith, faith that that company is going to act responsibly and treat its customers fairly.
If there is going to be some kind of cross grade bonus when the new version comes out it's only fair that ALL customers and that means us early adopters share in the benefits that other late buyers receive.

To be honest I can't really remember exactly when I purchased MicControl but it was a while ago... still in the name of all those who payed right from the get go... please do the right thing.

Looking forward to the new version of MixControl and wish 'R' every success with whatever he does.... Altruism is not dead:)

You missed what I was saying. Completely.

Instead, it appears you have formed what you wanted me to say so you could dismiss me.

No, I do not want your company to fail. I never said that. I never implied that.

However, the business decisions in your company are confusing to me, the customer. The pricing on Mixcontrol has gone down then way up then down and is now 'free.' For the entire time, product updates have been stated to occur. I have yet to see one.

What does that tell me, the customer? It tells me that your company will potentially miss-manage its own products and, in short time, will completely blow out the product, yet still give late comers the same deal as those who were early adopters. I'd be furious if I had bought this for 200 or even 100 6 months ago and now see it can be bought for 14 dollars COMPLETE with future updates!! Everyone shouldn't be getting future updates for free. This means it doesn't matter who bought it or supported your company when or where. the people who adopted it early or paid full retail should get all future updates free imo. Those getting it now for 14 or less dollars should get an option to 'upgrade' their copy for a nominal fee. You make money, and you reward your early adopters at the same time.

But right now.. you just give mixcontrol to anyone and everyone full and clear. This means, I, the customer, should not adopt your products early or at full price because you have set a precident for going all over the map with pricing and then, in the end, will just hand it out for (essentially) nothing. That, at least to me, gives me no confidence in DNR as a company.

The whole point of my post was to show you this. What happened to Mixcontrol was bad business. I hope you can correct this model and keep DNR around because I think you have interesting products.

Bought MixControl last August for $39 ("50% off"), when it was said that the full price would rise to $199 at the end of the deal

I can see how the whole MixControl pricing development can be perceived as erratic. However, the bottom line is, I got a high quality plugin for $39, and it has certainly been worth it.

At one point, I was more concerned about the continuity of the product, so it's good to hear it's going to be future proof and stay in development.

I think the whole point is that they are indeed having a fresh start, with a new management, who are going to set consistent pricing strategies for the product line from the get go. Same product names, different management altogether. I think it's only fair, then, to wish luck to the new guys and see what they have on offer, in good faith

Reason Lahalla no longer works for this company, we have purchased his entire studio and the company name, and we are currently transitioning all of his data and documentation to our systems. As of June 8th, DNR Collaborative will become property of Absolution Partners, LLC. and he will no longer have any association except for contract status in sound design projects and software concepts.

No back to your point - even though we don't have exact knowledge of each sale period and price change, I think your connection to a company and it's practices is somewhat shaky. Do you go to the store, see a sale on an item you purchased a year ago and go complain to the manager about such things? Do you no longer shop in those store because you feel slighted? What makes software and soundset sales any different? It seems unnatural to me that we are discussing something like this with a product that is much higher quality than other products in it's range, and it has always cheaper than buying a single tire.


Steven

VitaminD, it's spilled milk at this point man. I am not affiliated with DNR, but let's see when and if this "New" MixControl replacement comes...

I can see your frustration, but whats done is done and the bad taste in the mouths of some remains. Let us see what the future brings.

I have MixControl, but I rarely/never use it because I find the EQ to be a pain in the ass to use (I am a FabFilter Q spoiled brat). I was hoping it would adopt/update to something as intuitive, because the EQ is the most powerful tool.

Now I completely refuse to use it because it is no longer supported and will be replaced. So I will wait patiently and hope that their next and new product will live a long life full of commitment and updates.

I think DNR realizes this is an issue and we will see just how far they go to fix it. Time will tell.

You said in the beginning that you don't have much prior forum experience, so I think it's good to know this is a mainstay topic on software forums

For example, pretty much every time Ableton throws a sale or gives out a bonus item, there's at least a bit of forum uproar from people who feel like they/someone got shafted. That's just how it is (and it's the reason why some developers have such promotions very infrequently).

So don't worry about it too much; be sure to listen to your customers, but once you have decided to give out a bonus item, don't get sucked too deep into the debate once the deal is already out there.

If you set a consistent pricing model and follow through by keeping it consistent, you'll be good. Good luck

I also purchased MixControl during the recent sale that converted to standard pricing, and have been very pleased with it. I don't know anything about business models and the such, but I truly believe that MixControl can be a real competitor in the channelstrip arena.

G

Reason wasn't your problem. Because, if he was, you wouldn't be advancing an even more 'generous' business policy you condemn.



I would if the price on the store sold product had a range of 14 to 200 USD -- 93% drop in price yet everyone has the same free upgrade potential. But, you know, that doesn't happen. Because that tends to piss off loyal customers.

You are missing the fact that my qualm isn't with handing out mixcontrol at no additional cost, but you are slighting your early adopters and full-price customers by handing out the updates for free as well. I guess this is great business in the short term as you are increasing sales, since people are going to spring for one of your products as it is bundled with another at no additional cost. However, you are not looking at this in the former and potential customer's point of view.

I guess we can agree to disagree.

I bought MixControl when it was $39, either just before or just after Ammunition was released. I feel I got good value for money and don't regret the purchase one bit. I've loved everything that DNR has put out (at least, everything I can use - I don't have all the synths they released soundbanks for) and I can't wait to see what they release in the future.

I never once mentioned him as "a problem" because without him, there wouldn't be a DNR Collaborative Design Group. And we are not advancing in that direction, we are following a predetermined business plan that is based around future revenue. Reason was never a problem for the customers either - everyone ended up with a valuable product for a minuscule investment. Reason was a problem for himself, unfortunately.


I'm sorry that there has been some confusion between pricing - this is something we need to look into, but there isn't much that can be done to change what was done in the past.

And just a last thought - I am utterly amazed at the sentiment towards this software simply because of a shaking sales period over the 2 year stretch that it's been available. It really astounds me. I can see now that I will need to get someone to handle this daily, as I didn't expect many responses to such a trivial deal.


Steven
Last edited by DNR Collaborative on Wed May 25, 2011 7:19 am; edited 1 time in total

That reminds me: at the time I bought MixControl [edit: that is, around that time, in the fall of 2010] I also got Ammunition. I bought it at version 1.1 when it was announced to be a kind of a subscription deal ("constant update" license, i.e. some new sounds added periodically).

Now Ammunition isn't listed even as a static sample pack on the company pages, and the product page I bookmarked goes to a 404. For the new management, the status of that pack is something to look into, too. The selection in v1.1 is a really nice sounding one for "urban" drums, good value for money, and adding it back to your lineup as a normal, static pack might be a good idea.

What a pity - that sucks - he's a cool guy

Imho you really need to get to grips with the concept of professionalism. This is not an appropriate statement for a public forum.

Motherfucking customers. Can you not be f**king happy you have a good solid product for once?

Every plugin, guitar, and amp that I have is fantastic. The people I got them from have treated me well. I am glad to have participated in the buying / selling process.

Christ, it's not difficult. They owe you nothing more than what you purchased. (I need to stop posting here, but elitist consumerism gets on my tits)