KVR Audio

kuniklo · Post by **kuniklo** » Sat Jan 07, 2012 1:24 am

Bumping an old thread since I'm getting closer to having a first plugin ready to sell.

Has anybody tried this new payment service, Stripe?
https://stripe.com/

It looks like it might be easier to deal with than PayPal or Google Checkout or Shareit, although it doesn't provide all the features of Shareit.

davidguda · Post by **davidguda** » Sun Jan 08, 2012 11:17 am

I'm in the same situation having the synth ready and betatested, a finished homepage (although ugly but design can be improved meanwhile).

After reading this thread and looking around at solutions I found that shareIt seemed to be the best solution for me. Stripe was new to me and looks quite nice, low cost and simple interface.

AdmiralQuality · Post by **AdmiralQuality** » Sun Jan 08, 2012 11:21 am

davidguda wrote:I'm in the same situation having the synth ready and betatested, a finished homepage (although ugly but design can be improved meanwhile).

After reading this thread and looking around at solutions I found that shareIt seemed to be the best solution for me. Stripe was new to me and looks quite nice, low cost and simple interface.

What do people have against PayPal? Do you really have that much trouble implementing their very simple API to run your own authorization script?

Share-it have ding-bat tech support that will blame you for their bugs. And they take WAY more of your money.

davidguda · Post by **davidguda** » Sun Jan 08, 2012 11:31 am

Nothing really against PayPal, shareIt seemed quite convenient with them taking care of charges and delivering the license key, then users can login to my page and donwload latest version of the software (already implemented that mechanism).

I think shareIt could automatically handle VAT issues when ppl buying from all over the world if/when start selling enough for that to be an issue.
At this point it is more just getting started and getting product available on the market.

kuniklo · Post by **kuniklo** » Mon Jan 09, 2012 12:16 am

I've had a number of negative experiences with PayPal over the years so I'm inclined to look for alternatives first.

The extra services Share-It offers are appealing but they do seem to come at a cost.

matt42 · Post by **matt42** » Mon Jan 09, 2012 12:42 am

kuniklo wrote:I've had a number of negative experiences with PayPal over the years

Just curious, what kind of bad experiences have you had with them?

kuniklo · Post by **kuniklo** » Mon Jan 09, 2012 12:47 am

They've locked my account down for various bogus reasons several times and required me to jump through all kinds of ridiculous hoops to get it activated again. It's been particularly bad in the last year since I've been traveling outside the U.S. and accessing my U.S. account from abroad seems to trigger all kinds of bogus fraud alerts. I realize that they have to combat fraud pretty aggressively but I've stopped using them entirely.

I've also heard a few too many stories like this:
http://www.escapistmagazine.com/news/vi ... vs-Account

That said, I'd still consider using them to sell my own stuff if that was the easiest thing for my customers. A software dev can't really afford to hold grudges.

matt42 · Post by **matt42** » Mon Jan 09, 2012 3:17 am

Wow there's some really ugly stories relating to Pay Pal.

Seems stripe's not an option for me as you currently need to be based in the U.S.

davidguda · Post by **davidguda** » Mon Jan 09, 2012 7:13 am

ah, I didn't even see the need to be based in the U.S. part. Then it is is not an option for me (sweden).

bvesco · Post by **bvesco** » Fri Jan 20, 2012 10:46 pm

I'll add a positive reference for PayPal as I've been using it exclusively for payments for a few years. They don't auto send license keys or anything like that but my plugins always appear on crack sites within days of release anyway (and so will yours). In the end I decided the extra burden to my paying customers was not worth dealing with keys and removed them completely. The same amount of piracy happens, my sales numbers didn't change, but my customer support for the license keys disappeared completely. For me it was a win and so is PayPal.

Sampleconstruct · Post by **Sampleconstruct** » Fri Jan 20, 2012 10:50 pm

I use pp and share*it, both work fine and I can't complain about either of them.

kuniklo · Post by **kuniklo** » Sun Jan 29, 2012 10:03 am

bvesco wrote:In the end I decided the extra burden to my paying customers was not worth dealing with keys and removed them completely. The same amount of piracy happens, my sales numbers didn't change, but my customer support for the license keys disappeared completely. For me it was a win and so is PayPal.

Interesting. I guess this might lead this thread in a controversial direction but I've seen several other devs here claim that sales figures tend to closely and inversely correlate with the releases of cracks so I'm surprised to hear that your experience doesn't reflect this too.

jobromedia · Post by **jobromedia** » Sun Jan 29, 2012 1:32 pm

davidguda wrote:ah, I didn't even see the need to be based in the U.S. part. Then it is is not an option for me (sweden).

Nej men tjenare!

Just had to say hello to a fellow swede person. I haven't had any issues related to paypal, I've heard stories that people cannot withdraw their money and shit like that though.

DaveHoskins · Post by **DaveHoskins** » Sun Jan 29, 2012 1:55 pm

Sampleconstruct wrote:I use pp and share*it, both work fine and I can't complain about either of them.

Share-it have a PayPal payment option anyway.

Sampleconstruct · Post by **Sampleconstruct** » Sun Jan 29, 2012 3:33 pm

DaveHoskins wrote:
Sampleconstruct wrote:I use pp and share*it, both work fine and I can't complain about either of them.
Share-it have a PayPal payment option anyway.

But quite a few people suffer from paypalophobia and prefer to use share*it if available I learned...

selling plugins - which distributor?