Does Yellow Tools Support Work ?
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- KVRist
- 392 posts since 8 Jan, 2012
All of a sudden Yellow Tools Independence lost the ability to locate its root folder, despite me following the prompts to reeestablish the link --so I tried to contact Yellow Tools. Apparently I had my account password wrong , and followed twice their prompts for them sending me the password. Twice they said they "had" emailed it to me-and twice it did not arrive. (I checked all of my spam filters repeatedly.) I then attempted to e-mail them directly with what had happened using their "support" form. Have received no response. Is this typical for these guys?
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- KVRAF
- 1819 posts since 10 Mar, 2004
Yellow Tools are now run by Magix. Contact them.
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- KVRist
- 216 posts since 26 Jul, 2006
Tried several times to contact them with no luck.
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- KVRAF
- 4380 posts since 15 Sep, 2010
Yellow Tools is the developper I've seen the most people complain about here. That might give you a clue...
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- KVRist
- 104 posts since 21 May, 2002
I normaly contact Best Service support , regarding Yellow Tools products.
http://www.bestservice.de/index.asp/en
http://www.bestservice.de/index.asp/en
