Problems using ColourCopy 1.0.1 on macOS 14.4.1

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SEE FOLLOW UP REPLY!

I was having problems getting Colour Copy 1.0.1 to work on macOS 14.4.1? The plugin itself seemed to work but I just couldn't see any of the plugins.

It turned out the plugins had been installed to...
`/Library/Audio/Presets/u-he/ColourCopy`
but they needed to be installed to...
`/Users/{user name}/Library/Audio/Presets/u-he/ColourCopy`

Hopefully this might help someone!
Last edited by carlca on Sun Apr 28, 2024 7:09 pm, edited 2 times in total.
Bitwig 5.2 beta 1 + Akai MIDIMix + Launchpad X + Presonus Studio One Pro 6.6
Roli Lumi Keyboard x 2 + Universal Audio Apollo Twin X
Mac Mini M1 16GB/4TB + macOS 14.4.1 Sonoma

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I spoke too soon. Having copied the presets to `/Users/{user name}/Library/Audio/Presets/u-he/ColourCopy`, I then deleted them from `/Library/Audio/Presets/u-he/ColourCopy`. That's when ColourCopy decided to throw a wobbly. I tried deleting both locations and reinstalling, but now I cannot repeat the successful move of presets.

So my original question has been reinstated: has anyone managed to get ColourCopy working under macOS 14.4.1?

If I try to drag'n'drop the files over I get this...

SCR-20240428-rnxj.png

To be clear, the presets I am trying to copy are the ones which were installed with the plugin 1.0.1...
You do not have the required permissions to view the files attached to this post.
Last edited by carlca on Sun Apr 28, 2024 9:06 pm, edited 1 time in total.
Bitwig 5.2 beta 1 + Akai MIDIMix + Launchpad X + Presonus Studio One Pro 6.6
Roli Lumi Keyboard x 2 + Universal Audio Apollo Twin X
Mac Mini M1 16GB/4TB + macOS 14.4.1 Sonoma

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I created one user Preset...

SCR-20240428-rvse.jpeg
SCR-20240428-rwhk.png

File under "How hard can it be?"...
You do not have the required permissions to view the files attached to this post.
Bitwig 5.2 beta 1 + Akai MIDIMix + Launchpad X + Presonus Studio One Pro 6.6
Roli Lumi Keyboard x 2 + Universal Audio Apollo Twin X
Mac Mini M1 16GB/4TB + macOS 14.4.1 Sonoma

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ColourCopy works perfectly fine on Sonoma 14.4.1.

The factory presets belong to the original location in /Library/Audio/Presets/u-he/ColourCopy.
That's the "Local" folder in ColourCopy's preset browser.

The "User" folder in /Users/{user name}/Library/Audio/Presets/u-he/ColourCopy is for your own presets and optional third-party presets.

You can quickly open the locations in Finder by right-clicking on the folder in the browser and choosing "Open in Finder".

Not sure what you did there, but it's best to contact our support so we can help you fix this.
https://u-he.com/support/#contact
That QA guy from planet u-he.

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Thanks for the reply! I don't know what happened yesterday, but I've just switched on Bitwig this morning and the presets are exactly as you describe them. Maybe Bitwig, like me, has benefited from a decent night's sleep πŸ˜‰

SCR-20240429-hydw.jpeg
You do not have the required permissions to view the files attached to this post.
Bitwig 5.2 beta 1 + Akai MIDIMix + Launchpad X + Presonus Studio One Pro 6.6
Roli Lumi Keyboard x 2 + Universal Audio Apollo Twin X
Mac Mini M1 16GB/4TB + macOS 14.4.1 Sonoma

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