Orchestral Companion Brass

Not a reflection of KVR but Sonivox. I've purchased three plugins from Sonivox and nothing but problems. Orchestra Companion Brass and Woodwind will not record in AAX for Pro Tools (PT 2021.12 latest version) only in Logic Pro X (which I don't prefer to use much) on the same machine. I mainly use Pro Tools so I can't judge it's performance. Essential Keys crashes both DAWS due to installer problems... Support?..CRICKETS after forever. I think I've finally learned my lesson. Fool me once...