Trying to install Sugar Bytes Thesys and losing my mind from doing so...

[shockadd]

So after trying a few Sugar Bytes demos I finally decide to get myself a late BDay present and buy Thesys to install onto my Mac Book Pro.

First I get some strange Verified By Visa thing that I have never seen before- ok fine, next I try downloading from Sugar Bytes for about an hour when It FINALLY downloads! So I figure it would be best to remove all previous demo versions of Sugar Bytes stuff (Bye bye Unique Synthesizer....I miss you already and you where only a Demo) and I go ahead and try to do this. So I search for all things sugar bytes and all the names of the demos and trash them. I install my downloaded bought and paid for version of Thesys and startup Logic 8. Create an instrument track to get Theysys running and would ya know it?!?!? Allthe old Sugar Bytes stuff is still there and my Thysys is NOWHERE to be found!!!

What gives?? Seems like Sugar Bytes could use a little more communication for using the Demo downloads, weather one should remove them or not and if so how exactly would one do so cause it looks to me like Sugar Bytes has little bits scattered all around my harddrive.

I am frustrated and bummed out. This has been a TERRIBLE first time customer experience. I was hoping to use Thesys on a project tonight but guess what??? After about 3 hours of screwing around with Sugar Bytes messed up software I am in no mood to create music thats for sure.

Ya know If I could just get the damn Thesys up and running I would be very happy.



Help? Please? anyone?

[MarkM]

I'm on a PC with Ableton, and I dumped my demo and installed Thesys without a problem. Try Thesys with another host.

[mcnoone]

I'm interested to know if this problem was corrected.
As I just bought and downloaded the mac version too.
Haven't got time to install it yet, but I also had a few of their demos on my mac.
@shockadd: You might want to make sure you deleted the demo package "reciepts"
HD/Library/Reciepts/(I forgot the names of them)

edit: I installed Thesys, on my mac. I had no problem as that mentioned by the OT.
The files it placed on my computer are no different than any other software.

So...thanks SugarBytes.
Even though your forum support, is a little on the slow side.