KVR Audio

risome · Post by **risome** » Tue Feb 21, 2012 1:45 am

Anyone have any ideas regarding the following issue.The first 8 keys on the lower half of my remote 25sl compact (novation) will not work in LIVE 8.2.8 this problem is intermittent.
Rest of controls work fine.Have tested keyboard with midi monitor and keys send midi ok?
Using Mac OSx 10.6 Automap 4.2.Have emailed novation support but trying here also.
I am also using Launchpad and Block +xpc controllers all working fine
All settings in Live's preferences correct
Ableton template selected on keyboard.
Suggestions ?
Cheers

risome · Post by **risome** » Tue Feb 21, 2012 2:39 am

D.H. Miltz · Post by **D.H. Miltz** » Tue Feb 21, 2012 2:54 am

You might have better luck in Hardware (or Hosts, maybe?). It's fine where it is, but if you'd like it moved, let me know.

risome · Post by **risome** » Tue Feb 21, 2012 11:27 am

more bump

risome · Post by **risome** » Tue Feb 21, 2012 1:03 pm

Rechecked with midi monitor now lower 8 keys only sending channel pressure and velocity no note on /off info
Dead keys i think oh dear time for a new remote .but if anyone has any suggestions
cheeers Risome

risome · Post by **risome** » Tue Feb 21, 2012 11:09 pm

Now its all working again something weird happening hear?

risome · Post by **risome** » Wed Feb 22, 2012 10:26 am

bump again

BertKoor · Post by **BertKoor** » Thu Feb 23, 2012 8:48 am

Sounds like a true defect / hardware malfunction.
How old is the unit? Still got warranty??

risome · Post by **risome** » Thu Feb 23, 2012 11:14 am

Nope out of warranty 2 years old roughly , Got a email from Novation support that said reset device , will try that , really weird how it only happens now and again

Remote 25sl compact problem