by aMUSEd; Fri Jan 25, 2013 5:46 am
by skipkent; Fri Jan 25, 2013 6:47 am
Try being a little nicer for now on, eh?
Sorry, couldn't resist! Any luck with this as yet?
by MelodyMan; Fri Jan 25, 2013 8:07 am
Have you changed your username or your password? I changed my e-mail (=username) registering with tracktion.com. It turns out, to register T4 i had to use my new e-mail and my old Mackie password (which i changed to get into tracktion.com!).
Are you still there?
Edit: I am talking about unlocking T4, not the tracktion.com-site, sorry.
by Gamma-UT; Fri Jan 25, 2013 8:10 am
Looking at the URLs, I'd say the site is built on Wordpress which uses a new, more secure hash function to encrypt passwords and is probably different to the one that Mackie uses (you'd hope, rather than storing them as plaintext). If you get it to send you a new password by email you can then log in and change it back to what you wanted in the first place.
by christianmusicmaker; Fri Jan 25, 2013 8:20 am
It is a bit strange to have the product available and not be able to download it at all. I am sure the guys at TSC are all over this issue (seen posts already over the last day or so to back that up). I just did not think it would be so big an issue.
I only have one Mackie account as well and no new Tracktion.com account. So it should in theory be straightforward to sort out. Hopefully.
by aMUSEd; Fri Jan 25, 2013 8:28 am
is one of the demo restrictions not recording automation? Because it isn't - if I arm automation record and record then tweak a few knobs with my mouse nothing gets played back and no envelopes are created.
by aMUSEd; Fri Jan 25, 2013 8:43 am
The new account I set up to get the demo it took just a few seconds so that is obviously working but not the password reset
by Gamma-UT; Fri Jan 25, 2013 8:45 am
aMUSEd wrote:How did you manage that? I still can't get it to send me a new password
It's probably sending a password out. It's just not getting through. It may be going to the wrong address or it's getting blocked at the sending server or the receiver.