Everything seems fixed now. I appreciate the great support.
And thanks Paul, for keeping me company.
Image-Line log in issue solved
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- KVRAF
- 2841 posts since 23 Feb, 2004 from Planet Earth...for now
I just had a rude introduction to the new ImageLine system.
Everything's sorted now, but I really have to say what a clumsy, ill-performed migration.
You guys could have at least notified me (and all other product owners) of the change via email, and even given some basic instruction on how to transfer our accounts, rather than just letting us find out whenever and then fumble about badly trying to figure out how to get in again and access our products.
Very upsetting to say the least!
Everything's sorted now, but I really have to say what a clumsy, ill-performed migration.
You guys could have at least notified me (and all other product owners) of the change via email, and even given some basic instruction on how to transfer our accounts, rather than just letting us find out whenever and then fumble about badly trying to figure out how to get in again and access our products.
Very upsetting to say the least!
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- KVRian
- 852 posts since 3 Aug, 2001 from Belgium
We did try to notify all users by email, but a large percentage of mails bounces whenever we send out a mailing (notification like this, newsletter, ...).
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- KVRAF
- 2841 posts since 23 Feb, 2004 from Planet Earth...for now
I never got one, and your usual emails make it into my inbox without trouble.
Although, nice to know you tried.
Although, nice to know you tried.