Tone2 Saurus Teaser - Competition - KVR Giveaway

[braj]

having an arrow that you can't click and a square that you can IS a usability bug.

Are you serious? Do you realize that the arrows are graphic elements to indicate the function of the corresponding knob?? You can say that you don't like it but you can't call it a bug. This is funny!

It confused enough users and garnered enough complaints to qualify as a usability issue definitely. My suggestion would be to have one icon for each direction, not arrows and squares of the same general size and color. It makes no functional sense.

This is a quick blurb from Wikipedia:

Goals of usability testing

Usability testing is a black-box testing technique. The aim is to observe people using the product to discover errors and areas of improvement. Usability testing generally involves measuring how well test subjects respond in four areas: efficiency, accuracy, recall, and emotional response. The results of the first test can be treated as a baseline or control measurement; all subsequent tests can then be compared to the baseline to indicate improvement.

Performance -- How much time, and how many steps, are required for people to complete basic tasks? (For example, find something to buy, create a new account, and order the item.)
Accuracy -- How many mistakes did people make? (And were they fatal or recoverable with the right information?)
Recall -- How much does the person remember afterwards or after periods of non-use?
Stickiness -- How much time he/she spends
Emotional response -- How does the person feel about the tasks completed? Is the person confident, stressed? Would the user recommend this system to a friend?

~
So I would say the arrows confuse people, make them click the wrong element, increases their time to use the app, and definitely the demo timeout reduces the amount of time someone will demo the app. I'd call that damn voiceover a usability bug too because it is grating on my nerves at least, I would write it us, whether it is fixed depends on the developer but my gripe would be fully valid.

[Nielzie]

This thread reminds me a little of that thread about a u-he product where the Xils-lab guy was asked to not post any comments and leave

Developers fighting all over the place lately

P(l)eace..

[z_old_account]

having an arrow that you can't click and a square that you can IS a usability bug.

Are you serious? Do you realize that the arrows are graphic elements to indicate the function of the corresponding knob?? You can say that you don't like it but you can't call it a bug. This is funny!

It confused enough users and garnered enough complaints to qualify as a usability issue definitely. My suggestion would be to have one icon for each direction, not arrows and squares of the same general size and color. It makes no functional sense.

Thanks for the feedback. Usablity is very high in our priority list. If several people request this we will enhance this in a future update.

[LeVzi]

Yeah so what I own Diva, (and have not been silent about performance issues I have either) but all my complaints regarding Saurus revolved around the ridiculous demo limits, the GUI 'bugs' (the ugly keyboard, and yes, having an arrow that you can't click and a square that you can IS a usability bug. I was a QA manager at a QA testing firm for 8 years so it is a professional definition) and what I and others perceived to be belligerent marketing language. All these things could be taken by Tone2 as 'good to know' but instead we are called trolls and haters? No thanks, no Tone2 products for me in my future, and no MaxSynths either, thank you very much! I can tell from following this thread that Tone2 rushed this to market, and made similar mistakes they made with other product launches, so they have the same issues being raised. None of this is U-he 'fanboy's' faults. Now if the synth sounds good, or sounds analog, I agree that gets into a very grey area, but my comments were valid, and a good developer would have the sense to listen. I have spent $$$ in the last few months on plugins as I build out my kit, and so I was a prime candidate for this synth. But no thanks now, I don't want to support a developer that calls me a hater or a troll.

It's a shame, as you were very keen to belittle Saurus, and focus on the negative, that discussing it and putting ideas forward to improve it went out the window.

But I do disagree with it not being the fault of the "fanboys" it is completely their fault for being like dogs with bones and not letting up on the constant Saurus fails but look at DIVA mentality. Also, the fact that the malware issue was brought up again by the same person again, (can you spell vendetta) leaves a bad taste in Markus' mouth, can you blame him ?

If someone passed QA only to be returned stating it should never have passed QA and you made a mistake, you are to blame, you alone, and there is absolutely nothing wrong with it, it's just a consumer with someone against your firm, wouldn't you be annoyed ?

[Echoes in the Attic]

The great thing about my face is that it's not obscured by a large, misshapen nose.... Oh don't be so paranoid! That wasn't intended as a comment upon your nose, no matter how hideous and gargantuan it may or may not be. How could you even think that? Quite frankly, I am now offended that you would so deliberately misread my intention in order that you may blacken my character...etc

Hahaha! Bless you sir for posting that.

That pretty much sums it up and anyone with half a brain can see what's going on here. Quite embarrassing I must say.

[samsam]

It's always the same here on krv. Trolls, haters, lies & heavy emotions. That's why Tone2, refx and many other companies have moved away from here.

*Sniff*

Well, thats a funny post...
If someone, who representing a developer company, call the forum users, on these forum where he promote his/their synthesizer, trolls and haters...

As developer you must also deal with feedback and comments which are not always something like "oh great i buy it"...
Slowly i skip my shopping plans for saurus and better went to the "darkside" called DIVA

Everyone can decide for himself what products he buys or not.
I agree with you that a developer has to deal also with critical feedback and comments.
On kvr we had to deal with more insultations, lies, software pirates and trolling than in any other place. One reason might be, that most people are anonymous here. That's why Tone2, reFX and many other have moved away from here.

On our own forum we only had to do one ban and edit during a complete year. On facebook we had to do no ban or edit at all.

You left. And then for marketing purposes, you appeared again. And will do again in the future, as it makes business sense. It's not a crime, it's smart advertising, no need to justify going or coming back. KVR is open to all, owners of your software and not. Go to Gearslutz, much more knutishness there, IMO.

But tarring all KVR ppl with the same brush _will_ lose you sales and is pretty dumb, I think.

[MaxSynths]

having an arrow that you can't click and a square that you can IS a usability bug.

Are you serious? Do you realize that the arrows are graphic elements to indicate the function of the corresponding knob?? You can say that you don't like it but you can't call it a bug. This is funny!

It confused enough users and garnered enough complaints to qualify as a usability issue definitely.

Sorry. We beta testers started to work to the plugin without a manual, without preset sounds. Simply the alpha or beta release and nothing more. Personally I managed to figure out how the synth works without any instruction (same thing for ElectraX).

I don't think a huge IQ is required to understand how a button works.

That's why I'm asking if you are serious. Are we really talking about an arrow painted on or next to a button? Do you really judge an instrument for such a thing?

[zvenx]

having an arrow that you can't click and a square that you can IS a usability bug.

Are you serious? Do you realize that the arrows are graphic elements to indicate the function of the corresponding knob?? You can say that you don't like it but you can't call it a bug. This is funny!

It confused enough users and garnered enough complaints to qualify as a usability issue definitely. My suggestion would be to have one icon for each direction, not arrows and squares of the same general size and color. It makes no functional sense.

Thanks for the feedback. Usablity is very high in our priority list. If several people request this we will enhance this in a future update.

+1..... I had emailed Bastiaan about it already, but yeah I too got confused by it.

rsp

[z_old_account]

This thread reminds me a little of that thread about a u-he product where the Xils-lab guy was asked to not post any comments and leave

Developers fighting all over the place lately

P(l)eace..

There are simly too many developers and too many products on the market. The sales from most of them have lowered during the last years. Many of the develpers can not longer make a living from developing plugins. Piracy then gives them the rest. That's why many companies will disapper or already have disappeared.
It also explains why they are fighting all over the place.

Peace

[rob_lee]

Go to Gearslutz, much more knutishness there, IMO.

+1

[mellotronaut]

Selective perception on all ends....

[LeVzi]

I tried gearslutz once.

[braj]

I didn't belittle Saurus, I complianed about the demo. I never said it didn't sound analog or anything like that, I said I liked some sounds but couldn't tell if it would make the sounds I really want because of the demo. That is not belittling the plugin at all IMO. I didn't like the comment (and I don't know where it is at this point) about other developers not knowing how or not caring about optimizing their plugins, and after actually hearing the plugin it really didn't live up to my sonic expectations, so it seemed like a brash claim to make with little substance to back it. And I praised the plugin for its CPU use, and I recall saying twice (twice!!) that I was planning to buy it at some point in time.

The thing with fanboys is it takes two to tango. I don't consider myself a fanboy, and actually Diva is in partial 'retirement' until I get a better machine, I have no agenda to elevate Diva at Saurus' expense, but frankly I feel that Tone2 indeed did intend to make direct comparisons (if not in name) with Diva that seems pretty apparent and I can even understand it, it just seems disingenuous to deny it.

[rob_lee]

I tried gearslutz once.

A cool place, more sensible place to be

[Fritze]

Once you said that you don't like Saurus for the X or Y reason you have expressed your opinion. But when the thing turns into a persecusion with people (which casually belongs to the same "clan") pointing the finger to almost everything to highlight negative aspects of a new product which is potentially dangerous for the company they are linked to... well in this case the whole thing is really suspect, isn't it??

This happens when shit hits the fan. It comes ..... back.
You know, I din't even start to talk about what I think of Saurus. And yet you throw everybody into the big fanboi, clan, persecution, etc. corner and think you are doing right? So what is your motivation to stand "in the opposite corner"?

What I'm saying is that everyone can express is opinion, but the dirty game that has been done here is squalid. It's not about express an opinion; here the aim is to talk bad about a competitor.

Are you the competitor you're talking about? Are you affiliated? I work for U-He and my signature says that clearly. What about you? It would be cool if you would differentiate between private people and competitors.
This is so strange how you say that you are independant while calling everybody names who has not your opinion.
Very sad.